Executive / Senior Executive, Relationship Management, Ipoh Enterprise Centre

SME Bank Malaysia; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading banking institution is seeking a Relationship Management Executive/Senior Executive for their Ipoh Enterprise Centre. This role involves marketing and preparing financing proposals for SME customers, ensuring compliance with regulations, and providing comprehensive customer relationship management. Candidates should possess a Bachelor's degree and at least two years of experience in SME or commercial banking, along with strong communication and analytical skills.

Qualifications

• Minimum of 2 years working experience in SME or Commercial banking.
• Ability to structure financial solutions for SMEs.
• Up-to-date knowledge of the Malaysian economy.

Responsibilities

• Perform marketing and prepare financing proposals for SME Customers.
• Provide end-to-end customer relationship management.
• Comply with internal and external standards in financing applications.

Skills

Excellent communication skills

Analytical skills

Interpersonal skills

Negotiation skills

Education

Bachelor’s degree or equivalent in relevant fields

Job description

As a high-performance organisation, we offer our services through all our branches operating nationwide. Our key initiatives are driven by various action-plans to create a high level of engagement while nurturing the core values of S.M.I.L.E among the Talent Capital of the Bank.

Talent management and development are the cornerstone of our operations. We are continuously scouting for the right talents to fill up the roles as Relationship Management Executive/Senior Executive at our Ipoh Enterprise Centre.

Responsibilities:

• Perform marketing and prepare financing proposal for SME Customers until disbursement.
• Recommend suitable Bank’s products that fit customers’ business needs.
• Comply with internal and external standards, risk and compliance requirements in all financing application activities.
• Provide end-to-end customer relationship management.
• Execute task in account management and coordinate specific interventions.
• Plan and execute collection and post disbursement workout / restructuring activities.
• Prepare request for changes to terms at financing (pre and post disbursement).
• Implement and adherence to regulatory guidelines and compliance.
• Perform any other duties and responsibilities as assigned from time to time.

Requirements:

• A minimum of a Bachelor’s degree or its equivalent in relevant fields.
• Minimum of 2 years working experience in SME or Commercial banking.
• Excellent communication, listening and writing skills.
• Ability to structure financial solutions and packaging to SME.
• Good interpersonal, negotiations and analytical skills.
• Up-to-date knowledge of the business environment and Malaysian economy.
• Ability to analyse and understand financial statement and data.