Executive / Senior Executive (Healthcare) - Singapore based

Acumed Medical Pte Ltd; Sarawak; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading healthcare solutions provider in Malaysia is seeking an Executive/Senior Executive to manage clinic operations and lead the team. The role requires strong leadership and organizational skills, with a focus on ensuring high service standards and operational efficiency. Candidates should hold a bachelor's degree and have at least 2 years of relevant experience in a healthcare setting. The position offers a challenging, fast-paced environment with opportunities for professional growth.

Qualifications

• Minimum 2 years of experience in healthcare operations or managing a large group.
• At least 1 year experience in a fast-paced healthcare environment.
• Relevant experience is an advantage.

Responsibilities

• Oversee daily operations and manpower planning.
• Handle patient and client relations and manage complaints.
• Conduct reviews and drive improvements across business units.
• Recruit, onboard, and mentor staff.
• Contribute to business development initiatives.

Skills

Strong leadership skills

Excellent organizational skills

Communication and interpersonal skills

Strategic thinking

Technologically savvy

Education

Recognised bachelor’s degree in business, nursing, healthcare or equivalent

Job description

Executive / Senior Executive (Healthcare) - Singapore based

Acumed Medical Group (Singapore based), a one-stop healthcare solutions company, is looking for a Healthcare Executive to oversee and manage the clinic team.

Key Responsibilities and Duties

Work with a team of executive and support staff to ensure the smooth operation of the clinics and business units. Roles include:

• Responsible for overseeing daily operations and manpower planning, including rostering for all clinics.
• Handle patient and client relations, complaints and related matters.
• Oversee work processes, policies, directives and SOPs and deliver high standards of efficiency, service and quality across all business units.
• Conduct reviews, quality control and drive/lead improvements and enhancements.
• Recruitment, onboarding, training, mentoring and evaluation of staff.
• Budgeting, planning, submission of business proposals, performance management and risk management.
• Contribute and support business development initiatives.
• Project management and execution.
• Cover clinics and/or on-sites where required during manpower shortage.
• Establishment and maintenance of service and professional standards; and
• Audits, compliance, licensing, legal and regulatory.

Independent, self-driven, results-oriented, and resilient.

Strong leadership skills and management competencies.

Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.

Strategic & critical thinking as well as decision‑making and negotiation skills.

Technologically savvy, up to date and able to identify and implement viable solutions.

Dedicated, well organized, meticulous, analytical and proactive.

Able to adapt, prioritise, exercise initiative, manage pressure, multi‑task and work independently.

Flexible and able to attend to matters beyond normal office hours.

Qualifications & Experience

Recognised bachelor’s degree in business, nursing, healthcare or equivalent.

Minimum 2 years of experience, with at least 1 year experience in a healthcare operations setting or managing a large group of people with varied experiences and competencies in a fast‑paced and demanding environment.

Relevant experience will be an advantage.

Additional Information

Working hours: 5.25 days work week, with one half day per month WFH / Required to work on either Saturday or Sunday, will be rotated within the team.

Interested applicants, please click on "Apply Now" tab for submission of your job application.