Executive Field Sales (FMCG, Central)

DKSH Group; Johor Bahru; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading FMCG company in Johor Bahru seeks an Executive Field Sales professional to supervise sales teams and achieve business objectives. Responsibilities include managing sales action plans, tracking performance against KPIs, and maintaining customer relationships. The ideal candidate possesses strong selling, communication, and negotiation skills, along with a diploma in Business Studies or a related field. Proficiency in office productivity tools is essential, and fluency in local languages, especially English, is preferred.

Qualifications

• Demonstrate good working knowledge and understanding of the industry/market/competitors/customers.
• Demonstrate fluency in local language and ideally in English, both written and spoken.

Responsibilities

• Supervise and coordinate sales teams to achieve sales targets.
• Prepare and implement sales action plans to achieve sales targets.
• Track team progress against key performance indicators.

Skills

Strong selling skills

Communication skills

Negotiation skills

Analytical skills

Education

Diploma or professional qualification in Business Studies/Marketing/Economics

Tools

Excel

Word

PowerPoint

Job description

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Title: Executive Field Sales (FMCG, Central)

Location: Johor Bahru, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 220636

Job Summary

Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set‑ups and in‑store merchandising
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Investigate, resolve and log customer issues and advise on follow‑up actions
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Functional Skills and Knowledge

• Demonstrate good working knowledge and understanding of the industry/market/competitors/customers
• Demonstrate good working knowledge in assigned territories/products/services and strong selling skills
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline