Executive Digital Development

Sarawak Convention Bureau; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent convention bureau in Malaysia seeks a Microsoft 365 Administrator to manage and enhance organizational systems using Microsoft Dynamics and Power Apps. Responsibilities include primary administration of Microsoft Dynamics 365 Sales, building systems with Power Automate, and ensuring effective data lifecycle management. Candidates should have a relevant degree and proficiency in SQL and troubleshooting. Excellent problem-solving and English language skills are essential for this role, which contributes to the organization's digital transformation efforts.

Qualifications

• Bachelor’s Degree (minimum Diploma) in Information Technology, Computer Science, Data Analysis, or a related quantitative field.
• Experience with Microsoft Dynamics environment is preferred.
• Strong understanding of database design principles and SQL.
• Proficiency in troubleshooting Windows OS, Wi‑Fi networking and AV equipment.
• Excellent problem-solving abilities focused on data integrity and process automation.
• Fluent in written and spoken English.

Responsibilities

• Act as the primary administrator for Microsoft Dynamics 365 Sales.
• Build and maintain systems using Power Apps and Power Automate flows.
• Manage the end-to-end data lifecycle and data validation routines.
• Develop dashboards and custom reports for BESarawak divisions.
• Assist in managing and maintaining company ICT assets.
• Act as the first line of support for hardware malfunctions.
• Assist in managing digital transformation projects.
• Maintain CRM policies and SOPs in compliance with ISO standards.

Skills

Microsoft Dynamics 365

Power Apps

Power Automate

SQL

troubleshooting Windows OS

data integrity

Education

Bachelor's Degree in Information Technology or related field

Job description

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Act as the primary administrator for Microsoft Dynamics 365 Sales, ensuring the platform is configured to meet departmental needs.

Build and maintain systems using Power Apps and Power Automate flows to streamline data entry and business processes.

Manage the end-to-end data lifecycle, including the creation of automated data validation and cleaning routines.

Develop advanced dashboards and custom reports for all BESarawak divisions to monitor performance and compliance.

Assist in managing and maintaining company ICT assets, including laptops, desktops, printers, and office TVs / Displays, ensuring they are functional and updated.

Act as the first line of support for staff regarding hardware malfunctions or general IT troubleshooting.

Assist in managing digital transformation projects, ensuring timelines are met and system improvements align with business goals.

Maintain CRM policies and SOPs in compliance with ISO standards, reporting any data inaccuracies or non-compliance to Senior Executive Digital Development.

JOB REQUIREMENTS

Bachelor’s Degree (minimum Diploma) in Information Technology, Computer Science, Data Analysis, or a related quantitative field.

[Optional / Preferred] Experience with Microsoft Dynamics environment (Microsoft Dynamics 365 Sales, Power Apps and Power Automate).

Strong understanding of database design principles and SQL.

Proficiency in troubleshooting Windows OS, Wi‑Fi networking and AV equipment.

Excellent problem solving abilities with a focus on data integrity and process automation.

Fluent in written and spoken English

Flexible, adaptable, and capable of performing under tight deadlines and pressure.

A proactive willingness to stay updated with evolving Microsoft technologies and digital trends.

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