EUC Solutions Architect & Pre-Sales Specialist

CTC Global; Klang City; On-site; MYR 48,000 - 72,000; Full time

Job summary

A technology solutions provider in Klang City is seeking a skilled pre-sales technical support professional to provide expertise on EUC solutions. Responsibilities include designing and implementing HP products, offering customer consultancy, and supporting technical efforts in bidding processes. Ideal candidates will possess a relevant diploma or degree and have strong communication skills. The role demands the ability to work independently in a fast-paced environment, managing technical requirements while ensuring client satisfaction.

Qualifications

• Experience in design and implementation of HP products and solutions.
• Ability to work independently and under tight deadlines.
• Strong command of both spoken and written English.

Responsibilities

• Act as a Subject Matter Expert on assigned products.
• Provide pre-sales technical support primarily for EUC business.
• Assist in bidding efforts including technical aspects and proposal preparation.
• Provide on-site and remote troubleshooting support.

Skills

Pre-sales technical support

Infrastructure solution architecture

Customer support

Documentation skills

Interpersonal skills

Documentation and proposal writing

Self-motivated

Education

Diploma or Bachelor’s Degree in Computer Science/ Information Technology

Tools

HP Tech Pulse

Teradici

Job description

A technology solutions provider in Klang City is seeking a skilled pre-sales technical support professional to provide expertise on EUC solutions. Responsibilities include designing and implementing HP products, offering customer consultancy, and supporting technical efforts in bidding processes. Ideal candidates will possess a relevant diploma or degree and have strong communication skills. The role demands the ability to work independently in a fast-paced environment, managing technical requirements while ensuring client satisfaction.