Esports Service Crew

Nice Momentum; Genting Highlands; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading gaming operator in Genting Highlands is seeking enthusiastic individuals for a gaming experience role. Responsibilities include ensuring customer satisfaction through exceptional service and maintaining a clean environment. Ideal candidates should be passionate gamers with strong conversational skills in English and Mandarin. Fresh graduates are welcome to apply. This position offers an attractive salary package with various benefits, including allowances and career progression opportunities.

Benefits

Attractive salary package

Performance allowance

Commission and overtime

Uniform provided

Hostel provided

Positive working environment

Team building activities

Transparent career progression

Unlimited games

Qualifications

• Actively engages in gaming and stays updated on releases.
• Strong communication skills in English and Mandarin.
• Fresh graduates are encouraged to apply.
• Flexibility to work on weekends and public holidays.
• Prior customer service experience is an advantage.

Responsibilities

• Ensure customers have an exceptional gaming experience.
• Recommend suitable games based on customer preferences.
• Promote the gaming experience to potential clients.
• Ensure gaming devices are ready for use.
• Maintain a clean and pleasant gaming environment.

Skills

PC and console gaming knowledge

Conversational skills in English/Mandarin

Customer service experience

Independence and confidence

Education

Fresh graduates welcome

Job description

Requirements

• Actively play PC, console, and racing games, with a strong interest in the latest game releases
• Strong conversational skills in English / Mandarin
• Fresh Graduate are welcome to apply
• Flexibility to work shifts, required to work on weekends and public holidays
• Prior experience in customer service or as a service crew is advantageous
• The ability to work independently, demonstrating confidence, maturity
• Base in Genting Highlands

Responsibilities

• Ensuring customers have an exceptional gaming experience
• Understanding customers' preferences and recommending suitable games
• Promoting the gaming experience to potential clients
• Ensuring gaming devices are ready for customer use
• Maintaining a clean and pleasant environment for customers to enjoy their games

Benefits

• Attractive Salary Package (Basic, Performance allowance, Commission, OT, Quarterly allowance, Challenge reward)
• Basic salary scheme (EPF, SOCSO & EIS)
• Uniform Provided
• Hostel provided
• Positive working environment
• Team building activities
• Transparent career progression opportunities
• Unlimited games

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