E‑Commerce Growth & Performance Specialist

Roncato Sdn Bhd; Kepong; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading e-commerce company in Kuala Lumpur seeks an experienced individual to manage store operations across various platforms. Responsibilities include overseeing product listings, analyzing performance metrics, and planning marketing campaigns. The ideal candidate will have 2-4 years in e-commerce, strong analytical skills, and a proactive problem-solving approach. This position offers opportunities for growth towards senior roles within 12-24 months, making it a great fit for someone eager to advance their career.

Qualifications

• 2-4 years of experience in e-commerce or online merchandising.
• Hands-on experience with e-commerce platforms.
• Proficient in Excel and basic data analysis.
• Strong ownership mindset and proactive problem-solving abilities.

Responsibilities

• Oversee product listings and stock accuracy.
• Monitor traffic, conversion rates, and chat response time.
• Manage promotional campaigns and coordinate with marketing.
• Optimize product pages and improve cross-selling strategies.
• Ensure smooth order processing and minimize returns.
• Prepare weekly performance summaries focused on actionable insights.
• Develop templates and SOPs to streamline operations.

Skills

E-commerce management

Performance-driven marketing

Data analysis

Problem-solving

Tools

Shopify

Shopee

Lazada

TikTok Shop

Excel

GA4

Job description

A leading e-commerce company in Kuala Lumpur seeks an experienced individual to manage store operations across various platforms. Responsibilities include overseeing product listings, analyzing performance metrics, and planning marketing campaigns. The ideal candidate will have 2-4 years in e-commerce, strong analytical skills, and a proactive problem-solving approach. This position offers opportunities for growth towards senior roles within 12-24 months, making it a great fit for someone eager to advance their career.