District Operations Leader - Multi-Outlet Growth

Zuspresso (M) Sdn Bhd; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A food and beverage company in Selangor is seeking an Operations Manager to lead store growth and ensure optimal operational performance across 50-80 outlets. Applicants should hold a degree in Business Administration and have over 10 years of F&B experience, including 5+ in management. Key responsibilities include personnel training, policy development, and enhancing customer service. The ideal candidate has strong leadership, analytical, and problem-solving skills.

Qualifications

• At least 10 years working experience in F&B, with minimum 5 years in a managerial position.
• Possess excellent problem-solving skills and tolerance for ambiguity.
• Strong understanding of F&B industry trends and processes.

Responsibilities

• Provide leadership and strategy to District Managers to drive growth.
• Ensure customer requirements are met and exceeded.
• Develop policies to streamline operations across outlets.

Skills

Leadership and people management skills

Excellent interpersonal skills

Planning and negotiation skills

Analytical and meticulous

Problem-solving skills

Education

Degree in Business Administration or relevant fields

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

A food and beverage company in Selangor is seeking an Operations Manager to lead store growth and ensure optimal operational performance across 50-80 outlets. Applicants should hold a degree in Business Administration and have over 10 years of F&B experience, including 5+ in management. Key responsibilities include personnel training, policy development, and enhancing customer service. The ideal candidate has strong leadership, analytical, and problem-solving skills.