Data Protection Expert

DHL; Cyberjaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading delivery and logistics company in Malaysia seeks a Business Analyst focused on data protection and privacy compliance. This role requires expertise in assessing applications for regulatory compliance, creating data flow diagrams, and supporting risk management efforts. The ideal candidate will have at least 3 years of experience in business analysis and a solid understanding of data protection legislation. Join us to help embed privacy into our solutions and develop training materials on data protection.

Qualifications

• At least 3 years of experience as a Business Analyst.
• Knowledge of data protection, privacy, and AI legislation (3+ years preferred).
• DPO certification (or willingness to obtain).
• AI Compliance certification (or willingness to obtain).

Responsibilities

• Assess global applications for compliance with data protection regulations.
• Create data flow diagrams and deletion concepts.
• Document processing of personal data through Data Processing Records.
• Support with PIAs, DPIAs, and AI assessments.
• Guide teams to embed privacy into solutions.

Skills

Business analysis

Data protection legislation knowledge

Process design

Presentation skills

Strong communication

Education

Bachelor's, Master's or MBA

Job description

DHL Express - a company that connects people!

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No.1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine, DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other, and to our global communities. DHL is dedicated to being a great place to work. Start YOUR career with DHL today.

Role Purpose

This role is responsible for assessing global applications and processes for compliance with data protection, privacy, and AI regulations, following Express and DHL Group standards. You will act as a privacy expert for application and process architects, as well as regional and local Data Protection Officers (DPOs). Compliance will be achieved through the internal DPR/PIA process, as part of the Privacy Center of Excellence (CoE).

• Create high‑level personal data flow diagrams and deletion concepts.
• Document the processing of personal data and AI within global applications and processes through Data Processing Records (DPRs).
• Support with PIAs, DPIAs, and AI assessments to reduce risks to the rights and freedoms of data subjects.
• Build strong relationships with application and process owners to collect and prepare relevant DPR information.
• Act as an ambassador for “privacy by design,” guiding IT and business teams to embed privacy into their solutions.
• Provide support to regional and local DPOs on data protection, privacy, and AI‑related challenges.
• Develop and maintain training materials on data protection and privacy.
• Assist with privacy risk management and track corrective actions.
• Ensure data quality in OneTrust and contribute to reporting requirements.
• Apply data protection and privacy knowledge to meet legal documentation requirements and coach application owners to achieve higher levels of privacy by design.

Do you have what it takes?

• At least 3 years of experience as a Business Analyst.
• At least 3 years of experience in application and/or process design.
• Knowledge of data protection, privacy, and AI legislation (3+ years preferred).
• Academic background in IT, Economics, or a related field.
• DPO certification (or willingness to obtain).
• AI Compliance certification (or willingness to obtain).
• Proficiency in English, both written and verbal, with strong presentation skills.
• Additional languages are considered an advantage.

Please submit your application along with your CV and a copy of your highest educational degree (e.g., Bachelor’s, Master’s, or MBA certificate).

DHL is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Recruitment Team