Data Centre Operations Engineer – On-Site Troubleshooting

AIMS Data Centre; Cyberjaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading Data Centre provider in Malaysia is seeking a Data Centre Operations Engineer to deliver effective technical support to customers and vendors. Responsibilities include monitoring network and systems, troubleshooting issues, and ensuring compliance with operational standards. Candidates should have 1-2 years of relevant experience or a degree in Telecommunications/Networking. The role requires a proactive mindset and the ability to work shifts.

Qualifications

• 1 - 2 years of relevant work experience in a data center, telecommunications, and networking environment.
• Fresh graduates are encouraged to apply.

Responsibilities

• Provide technical support for internal and external customers.
• Monitor network and systems according to DCO processes.
• Perform escalation procedures during service problems.

Skills

Troubleshooting skills

Proactive decision-making

Customer service skills

Education

Bachelor of Telecommunications / Networking

Job description

A leading Data Centre provider in Malaysia is seeking a Data Centre Operations Engineer to deliver effective technical support to customers and vendors. Responsibilities include monitoring network and systems, troubleshooting issues, and ensuring compliance with operational standards. Candidates should have 1-2 years of relevant experience or a degree in Telecommunications/Networking. The role requires a proactive mindset and the ability to work shifts.