Customer Support & Admin Executive

The Future Brands; Seremban; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading brand company in Seremban is seeking a dedicated individual to manage customer interactions and online orders. The role requires excellent customer service skills, effective time management, and the ability to handle multiple tasks. Responsibilities include replying to customer messages on social media, processing online orders, and collecting feedback for improvements. This position offers an opportunity to contribute to high customer satisfaction and internal enhancements.

Qualifications

• Able to handle multiple tasks efficiently.
• Demonstrates effective time management and organizational skills.
• Ensures high customer satisfaction through excellent service.

Responsibilities

• Reply to all customer messages on social media platforms.
• Manage and process online orders for packaging and shipping.
• Collect and organize customer and product feedback for improvement.

Skills

Customer service skills

Time management

Organizational skills

Job description

A leading brand company in Seremban is seeking a dedicated individual to manage customer interactions and online orders. The role requires excellent customer service skills, effective time management, and the ability to handle multiple tasks. Responsibilities include replying to customer messages on social media, processing online orders, and collecting feedback for improvements. This position offers an opportunity to contribute to high customer satisfaction and internal enhancements.