Customer Service Consultant

BEVERLY WILSHIRE MEDICAL CENTRE (JB) SDN. BHD.; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job description

Manage all client's incoming calls, walk-ins enquiry, appointment bookings & registration

Handling customer Service pre procedure & post procedure (as and when necessary)

Attend to client's complaint and reports to reporting line for immediate action

Coordinating with (OPD) Outpatient department, ward & billing

New patient tagging recording (daily basis)

Performs other appropriate tasks and duties assigned within the realm of the employee’s knowledge, skills and abilities

We encourage applications from individuals who are passionate and committed, including female candidates. Mandarin-speaking ability will be an added advantages