Customer Quality Specialist: Drive Cross‑Functional Quality

AT&S; Kulim; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading global manufacturer is seeking a Customer Quality Specialist in Kulim, Kedah. The role involves coordinating quality management, resolving customer complaints, and driving cross-functional teams to ensure quality performance. Candidates should have a Bachelor's or Master's in Engineering or related fields, with at least 3–5 years of experience in Quality engineering, preferably in substrate manufacturing. Strong problem-solving and communication skills are a must for this role, which offers opportunities for personal and professional growth in an internationally expanding environment.

Benefits

Personal and professional growth opportunities

Attractive and competitive compensation package

Long-term career perspective in a recognized MNC

Qualifications

• Minimum 3-5 years' experience in Quality engineering, preferably in substrate manufacturing.
• Familiar with quality tools and methodologies (8D, whitepaper, SPC, FMEA, CP MSA etc).
• PCB or electronic industry related experience preferred.

Responsibilities

• Serve as the focal point for customer quality communication and issue resolution at plant level.
• Coordinate and drive cross-functional teams in problem-solving for customer complaints.
• Ensure timely and accurate submission of customer-required reports.

Skills

Problem-solving

Analytical skills

Communication skills

Teamwork

Quality tools proficiency

Education

Bachelor's or Master's degree in Engineering or Sciences

Tools

8D

FMEA

SPC

Job description

A leading global manufacturer is seeking a Customer Quality Specialist in Kulim, Kedah. The role involves coordinating quality management, resolving customer complaints, and driving cross-functional teams to ensure quality performance. Candidates should have a Bachelor's or Master's in Engineering or related fields, with at least 3–5 years of experience in Quality engineering, preferably in substrate manufacturing. Strong problem-solving and communication skills are a must for this role, which offers opportunities for personal and professional growth in an internationally expanding environment.