Customer Programs Lead — Operations & PM

Celestica International LP; Kulim; On-site; MYR 60,000 - 85,000; Full time

Job summary

A global technology solutions provider is seeking a Customer Program Management Analyst in Kedah, Malaysia. The role involves managing day-to-day activities of customer accounts, ensuring timely product deliveries, and maintaining customer satisfaction through proactive communication and issue resolution. Candidates should possess a Bachelor's degree, 3 to 6 years of relevant experience, and excellent customer contact and negotiation skills. The position offers an opportunity to be part of a leading company in the technology sector.

Qualifications

• 3-6 years of relevant experience required.
• In-depth knowledge of manufacturing processes and supply chain management.
• Strong ability to manage multiple projects under tight deadlines.

Responsibilities

• Ensure on-time product deliveries and manage customer account profitability.
• Handle pricing/bid preparation and contract management.
• Monitor customer satisfaction and address issues promptly.

Skills

Customer contact skills

Negotiation skills

Problem resolution skills

Interpersonal skills

Presentation skills

Database management skills

Time management

Education

Bachelor's degree in related field

Job description

A global technology solutions provider is seeking a Customer Program Management Analyst in Kedah, Malaysia. The role involves managing day-to-day activities of customer accounts, ensuring timely product deliveries, and maintaining customer satisfaction through proactive communication and issue resolution. Candidates should possess a Bachelor's degree, 3 to 6 years of relevant experience, and excellent customer contact and negotiation skills. The position offers an opportunity to be part of a leading company in the technology sector.