Customer-Driven Retail Associate - Training & Growth

Habib Retail; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Malaysia is seeking a customer service representative for its Pandora KLCC brand. You will provide excellent service, assist in sales, and maintain strong customer relationships. Ideal candidates should possess an SPM qualification, have 1-2 years of relevant experience or be fresh graduates. Proficiency in English and Malay is required, and the willingness to work shifts is essential. Join a dynamic team and grow in a supportive environment.

Benefits

Internal training and development opportunities

Qualifications

• Minimum qualification is SPM or equivalent.
• 1-2 years of experience in retail or fresh graduates are welcome.
• Ability to speak additional languages is a plus.

Responsibilities

• Represent the brand and assist in customer service.
• Greet customers and answer inquiries about products.
• Coordinate sales activities to meet targets.
• Maintain merchandise records and assist with stock takes.
• Engage in telemarketing to maintain customer relationships.

Skills

Strong business knowledge in retail management

Good command of verbal and written English

Good command of Malay language

Ability to work in a team

Enthusiastic and friendly attitude

Education

Sijil Pelajaran Malaysia (SPM) or equivalent

Job description

A retail company in Malaysia is seeking a customer service representative for its Pandora KLCC brand. You will provide excellent service, assist in sales, and maintain strong customer relationships. Ideal candidates should possess an SPM qualification, have 1-2 years of relevant experience or be fresh graduates. Proficiency in English and Malay is required, and the willingness to work shifts is essential. Join a dynamic team and grow in a supportive environment.