CREDIT RECOVERY OFFICER

Jobstreet Malaysia; Seremban; On-site; MYR 150,000 - 200,000; Full time

Job summary

A financial services company is seeking a Debt Collector in Seremban, Malaysia. This role involves contacting individuals and businesses with overdue payments, negotiating repayment plans, and maintaining records. Candidates must possess strong communication and negotiation skills, along with the ability to solve problems efficiently while adhering to legal standards. This position offers a dynamic work environment focused on financial recovery and customer interactions.

Qualifications

• Skills in negotiation and communication are essential for success.
• Ability to track and maintain detailed records of collection efforts.

Responsibilities

• Contact individuals or businesses with overdue payments.
• Negotiate repayment plans and recover funds.
• Investigate discrepancies and resolve complaints.

Skills

Strong communication

Negotiation skills

Problem-solving

Job description

A Debt Collector's job involves contacting individuals or businesses with overdue payments to negotiate repayment plans, recover funds, and maintain records, requiring strong communication, negotiation, and problem-solving skills while adhering to legal standards. Responsibilities include making calls/sending letters, explaining payment options, investigating discrepancies, resolving complaints, and tracking all collection effort