Position Summary
The Senior Sales Support Specialist will have responsibility for coordinating core sales functions including sales initiatives and projects, webinars and events, travel arrangements, preparing expenditure reports, providing field development support, and providing administrative support.
Supervisory Responsibilities
This position has no direct supervisory responsibilities.
Essential Duties and Responsibilities
Field Development:
- Under the direction of sales leadership, helps to build relationships of trust with engaged field leaders.
- Supports sales leadership as they engage on a regular basis with field leaders on goal setting and strategies to grow their teams and sales.
- Supports sales leadership with online and offline meetings, training, and engagements with the field.
- Supports active promotions and activities through creative engagement strategies.
- Support sales department by generating reports relevant to business‑building activities to ensure the sales team is on track to meet month‑end goals.
- Facilitates sales team participation in recognition efforts.
- Assists in recognition efforts at Sales Events.
- Ensure accurate and timely generation of recognition reports and production of recognition materials.
- Arranges monthly advancement shout‑out efforts with the sales team.
Sales Training, Webinar and Event Coordination:
- Sends meeting invites and Zoom links to speakers and collaborators.
- Arranges guest speakers.
- Facilitates translation (when needed).
- Coordinates with Communications team to promote and communicate with attendees.
- Facilitates recording and rebroadcast of webinars.
- Posts webinars to channels.
- Manages webinar playlists.
- Coordinates all aspects of sales events (venue selection and management, travel, accommodation, transportation, food and beverage, speaker coordination, attendee communication & management, budget optimization and expenditure management).
- Gather event feedback, prepare post‑event reports, and prepare event calendar.
- Supports Sales leadership with all administrative functions as needed.
- Make travel arrangements.
- Assists in presentation creation.
- Monitors business builder FB group.
Marketing, IT, and Administrative Support:
- Advises team when commenting is required and answers questions relating to sales initiatives & programs.
- Submits all marketing support and IT requests.
- Monitors Sales inbox and reports issues to appropriate department members.
- Assists with reimbursement requests and payment reconciliation for event expenses.
- Schedules Zooms/calls/meetings for Sales leadership.
- Prepares meeting agendas/takes notes/sends out meeting minutes and conducts follow‑up as appropriate.
- Sends gifts/flowers/cards/etc.
- Follows company policies and procedures.
Benefits
- Salary: RM 4,500 – RM 6,000.
- Annual leave:
- Less than 2 years – 16 days
- 2–5 years – 18 days
- Over 5 years – 20 days
- Marriage leave:
- Less than 2 years – 14 days
- 2–5 years – 18 days
- Over 5 years – 22 days
- Monthly phone allowance: RM 150.
- Monthly staff entitlement product (claim up to 6 per month).
- Medical, health insurance coverage.
- Bonus (discretionary).
- Company activities: Team gathering, annual dinner, welcome lunch.
- No overtime pay; working on Saturday, Sunday, or public holiday will provide replacement leave.