Consumer Branch Manager

OCBC; Johor Bahru; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading financial institution in Johor Bahru is looking for a Branch Operations - Sales team member to help individuals and businesses achieve their financial goals. In this role, you will manage customer relationships, promote financial products and services, and collaborate with teams to enhance customer experiences. Ideal candidates should possess a degree, 2-3 years in sales or customer service, and strong communication skills. We offer competitive salaries and flexible benefits.

Benefits

Competitive base salary

Flexible benefits package

Professional development opportunities

Qualifications

• 2-3 years of experience in sales or customer service, preferably in the banking industry.
• Ability to work well under pressure and meet sales targets.
• Positive attitude and a customer-focused approach.

Responsibilities

• Managing customer relationships and providing exceptional service.
• Identifying sales opportunities and promoting our products and services.
• Collaborating with other teams to deliver seamless customer experiences.

Skills

Excellent communication

Customer-focused approach

Strong problem-solving

Education

Degree or diploma in a relevant field

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932.

How? By taking the time to truly understand people.

From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future‑ready learning organisation.

But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career.

Opportunity Starts Here

Your Opportunity Starts Here.

Branch Operations - Sales

Imagin being part of a team that helps people achieve their financial goals. As a Branch Operations - Sales team member at OCBC, you’ll play a key role in delivering exceptional customer experiences and driving business growth. You’ll have the opportunity to work with a diverse range of customers, from individuals to businesses, and help them find the right financial solutions.

What You Do

Your day-to-day tasks will include:

• Managing customer relationships and providing exceptional service
• Identifying sales opportunities and promoting our products and services
• Working with customers to understand their financial needs and providing tailored solutions
• Collaborating with other teams to deliver seamless customer experiences
• Meeting sales targets and contributing to business growth

Who You Are

• A degree or diploma in a relevant field is desirable
• 2-3 years of experience in sales or customer service, preferably in the banking industry
• Excellent communication and interpersonal skills
• Ability to work well under pressure and meet sales targets
• Strong problem‑solving and analytical skills
• Positive attitude and a customer‑focused approach

What We Offer

Competitive base salary.

A suite of holistic, flexible benefits to suit every lifestyle.

Community initiatives.

Industry‑leading learning and professional development opportunities.

Equal opportunity.

Fair employment.

Selection based on ability and fit with our culture and values.

Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.