Client Operations Officer, Group Invoicing

Graduan; Putrajaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruiting agency is seeking a Client Operations Officer in Putrajaya. The successful candidate will be responsible for managing the invoicing process, ensuring timely payment processing, and minimizing reconciliation issues. Key responsibilities include reviewing fee agreements, generating invoices, analyzing trends, and verifying client payment authorizations. This role is essential for maintaining operational efficiency and supporting team initiatives.

Responsibilities

• Review fee schedule/fee agreement interpretation follow through with set-up of fee rate into system/excel invoice template.
• Generate invoice, perform control and provide justification on trend analysis before validating invoice and sending to client.
• Verify client’s authorization on invoice payment and follow up on aged receivables.

Job description

Client Operations Officer, Group Invoicing

What is the opportunity? This role involves working as part of a team in charge of Group Invoicing. You will be responsible for recording invoices and processing payments in a timely and accurate manner while effectively and efficiently keeping our reconciliation breaks to a minimum. You will also be participating and supporting in projects and initiatives to strengthen the process and reduce operational risk.

What will you do?

• Review fee schedule/fee agreement interpretation follow through with set-up of fee rate into system/excel invoice template
• Generate invoice, perform control and provide justification on trend analysis before you validate invoice and send to client
• Verify client’s authorization on invoice payment and follow up on aged receivables (unpaid outstanding invoices)