Client Management Executive (Sales)

MYEG; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading insurance provider in Malaysia is seeking a Sales and Business Development professional. The role involves proactively securing new leads in commercial vehicle and non-motor insurance markets, maintaining client relationships, and ensuring compliance with industry standards. The ideal candidate should be adept in telemarketing, travel for client engagements, and utilize CRM tools for reporting. This position offers opportunities for networking and personal growth within the insurance sector.

Responsibilities

• Identify and secure new leads in insurance markets.
• Conduct telemarketing and schedule client meetings.
• Propose customized insurance solutions for clients.
• Develop and sustain relationships with business clients.
• Act as a liaison for support and problem resolution.
• Travel to client sites and engage in networking.
• Maintain detailed client interaction records.
• Prepare and submit sales reports and market insights.
• Ensure insurance offerings comply with industry standards.
• Update knowledge of market trends and competitors.

Job description

Location: MYEG HQ, ZETRIX Tower, Empire City Damansara Perdana

KEY RESPONSIBILITIES

Sales and Business Development

• Proactively identify and secure new leads in the commercial vehicle and non-motor insurance markets.
• Conduct telemarketing activities, perform follow‑ups, and schedule client meetings.
• Propose customized insurance solutions that align with each client’s unique needs.

Relationship Management

• Develop and sustain strong, long‑term relationships with business clients.
• Act as the key liaison, providing timely support, advice, and problem resolution.

Travel & Networking

• Travel to client sites, attend business events, and engage with industry stakeholders to grow the business network.
• Utilize personal and professional networks to generate new business opportunities and referrals.

Documentation & Reporting

• Maintain detailed records of client interactions, sales activities, and business pipeline using CRM tools.
• Prepare and submit accurate sales reports, projections, and market insights to management.

Compliance & Industry Knowledge

• Ensure all insurance offerings are compliant with industry standards, internal policies, and regulatory guidelines.
• Continuously update knowledge of market trends, competitors, and new product offerings.

Ad Hoc Responsibilities

• Perform additional duties or special projects as directed by the Management.
• Respond flexibly to changing business needs and contribute to ongoing insurance initiatives in both commercial vehicle and non-motor segments.