Cantonese Speaking KYC Operations Analyst for Financial Crimes

Citigroup; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading global bank is seeking a KYC Operations Analyst in Kuala Lumpur. This role requires proficiency in Cantonese and involves working with compliance teams to manage Know Your Client (KYC) records. Successful candidates will ideally have a relevant degree and strong customer service skills, with fresh graduates being encouraged to apply. Join this renowned institution and make a significant impact in financial crime operations.

Qualifications

• Preferably with relevant experience but fresh graduates can apply.
• Good customer service skills required.
• Ability to speak, read and write in Cantonese to serve Hong Kong clients.

Responsibilities

• Partnering with teams for KYC record preparation and approval.
• Creating and maintaining KYC records with accuracy.
• Validating KYC information and compliance with local regulations.

Skills

Cantonese language proficiency

Customer service skills

Education

Bachelor's degree or equivalent experience

Job description

Cantonese Speaking KYC Operations Analyst for Financial Crimes

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Analyst, KYC Operations (Internal Job Title: KYC Operations Analyst - C09) based in Kuala Lumpur, Malaysia.

In this role, you’re expected to:

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
• Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
• Maintain BSU tool
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Preferably with relevant experience but fresh graduates can apply
• Bachelor's degree/University degree or equivalent experience
• Good customer service skills
• Should be able to speak, read and write CANTONESE to better serve our Hong Kong clients

Take the next step in your career, apply for this role at Citi today.

https://jobs.citi.com/dei

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