Cafe & Bar Operations Lead: Growth & Guest Experience

Zapin Holdings Sdn Bhd; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A café and bar management company in Johor Bahru is seeking an experienced manager to oversee daily operations. Responsibilities include staff management, ensuring customer satisfaction, and maintaining inventory control. The ideal candidate will possess strong leadership skills and a background in F&B management. This role involves working in a fast-paced environment and supporting business growth initiatives.

Qualifications

• Proven experience in café, bar, restaurant or retail F&B management.
• Ability to work in fast-paced environments and resolve issues promptly.
• Basic administrative and reporting abilities (POS, inventory, scheduling).

Responsibilities

• Oversee daily café and bar operations to ensure smooth service flow.
• Lead, train, schedule and supervise the service team and bar staff.
• Maintain high standards of customer service and guest experience.

Skills

Leadership

Communication

Problem-solving

Customer service

Job description

A café and bar management company in Johor Bahru is seeking an experienced manager to oversee daily operations. Responsibilities include staff management, ensuring customer satisfaction, and maintaining inventory control. The ideal candidate will possess strong leadership skills and a background in F&B management. This role involves working in a fast-paced environment and supporting business growth initiatives.