Business Service Support Lead for Data Migration (Kuala Lumpur)

Helios Systems Asia; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading technology firm is looking for a Business Service Support Lead in Kuala Lumpur to develop and execute BSS migration strategies. The role requires overseeing data migration activities and ensuring effective communication with stakeholders. Candidates should possess strong leadership and technical guidance skills. This position offers a competitive opportunity in a dynamic work environment.

Responsibilities

• Develop and execute the BSS migration strategy, ensuring alignment with business objectives and technology roadmap.
• Act as the primary point of contact for all BSS migration activities, ensuring clear communication with key stakeholders.
• Oversee data migration activities, ensuring data integrity, accuracy, and consistency across systems.

Job description

Business Service Support Lead for Data Migration (Kuala Lumpur)

• Develop and execute the BSS migration strategy, ensuring alignment with business objectives and technology roadmap.
• Assess the existing BSS landscape, identify potential risks, and establish mitigation plans.
• Define migration methodologies, including cutover strategies, rollback plans, and data validation processes.

2. Stakeholder Communication & Leadership

• Act as the primary point of contact for all BSS migration activities, ensuring clear communication with keystakeholders.
• Facilitate workshops, meetings, and status updates with internal teams, external vendors, and senior leadership.
• Provide technical guidance and leadership to teams involved in the migration process.

3. Data Migration & Validation

• Oversee data migration activities, ensuring data integrity, accuracy, and consistency across systems.
• Work closely with data engineering teams to define transformation rules, validation checks, and reconciliationprocesses.
• Conduct post-migration testing and performance analysis to ensure system stability.
• Identify, assess, and mitigate risks associated with the BSS migration.
• Develop contingency plans and implement issue resolution mechanisms to address unexpected challenges.