Business Development Manager

SEER S&R; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company in Kulai is seeking a Business Development Manager to drive growth and manage customer relations. The ideal candidate will have a degree in logistics, at least 3 years of sales experience, and strong communication skills. Benefits include a competitive salary, comprehensive medical insurance, and career development opportunities.

Benefits

5-day work week

Comprehensive medical insurance benefits

Career development opportunities

Qualifications

• Minimum 3 years of sales & marketing experience in logistics or freight forwarding.
• Must possess own transport and be willing to travel extensively.
• Proven ability to achieve sales results in a fast-moving environment.

Responsibilities

• Develop and grow customer revenue to achieve KPIs.
• Implement effective sales strategies.
• Provide customer support for account collections.

Skills

Sales experience in logistics

Strong communication skills in Mandarin, English, and Bahasa Malaysia

Customer-focused mindset

Education

Diploma/Degree in Logistics/Transportation/Business Admin or equivalent

Tools

Microsoft Office Suite

Logistics ERP system

CRM systems

Job description

About the job Business Development Manager

Job Position: Business Development Manager

Salary Up To RM18000

Location: Senai

Job Descriptions:

• To develop new customers and grow existing portfolio customers revenue to achieve department quality objective and personal KPI in accordance marketing program by identifying customer needs and providing business solutions.
• Develop and implement effective sales strategies and plans to meet and exceed targets for new customers and existing customers.
• Identify and pursue new business opportunities within the logistics sector.

On time Account Receivable Collections:

• Provide on-time follow-up service and support with finance department on a weekly basis ensuring prompt repayment of customer accounts.

Customer Relationship Management:

• Building and facilitating outstanding customer relationships programs via visiting programs, timely response for enquiries, dispute resolution, troubleshooting and customer complaints.

Database Management:

• All customer information and sales activities shall be planned, recorded and updated timely in ERP system and Customer Relationships Management on a daily basis.

Requirements:

• Education, Background & Experience: Diploma/Degree in Logistics/Transportation/CILT/Mass Communication/Business Admin or equivalent.
• Minimum 3 years of sales & marketing experience in logistics, freight forwarding industry. Receive high acknowledgement and compliments from customers on job commitments.
• Must possess own transport and be willing to travel extensively as necessary.

Communication Sales Skills & Other Attributes:

• Strong communication in Mandarin (preferably but not compulsory), English, and Bahasa Malaysia. The ideal individual must have proven ability to achieve sales results in a fast-moving, dynamic environment.
• Customer focus and solutions mindset. Naturally outspoken, positive thinking, and self-motivated personality.
• Good value of integrity, hard work, humility and carrying high responsibility in work.

Professional Skills:

• Able to practice duty and responsibilities in accordance to system and work processes. Be proactive, with strong interpersonal and multitasking abilities.
• Able to work independently under pressure and sustain demanding work environments with positive mindset. High attribute in urgency for meeting task deadline.

Tech-Savvy:

• Proficient in Microsoft Office Suite, Logistics ERP system and CRM systems.

Benefits:

Our integrated employees wellbeing programmes designed to enhance quality of life and welfare include the provision of:

• 5-day work week.
• Comprehensive medical insurance benefits (After confirmation)
• A higher than industry remuneration & salary package commensurate with your attitude and experience.
• Regulatory EPF, SOCSO and EIS.
• Career development opportunities with continuous learning and development programmes/workshops/team building.
• Multiple Location Exposure Offices in Johor, Klang, Kemaman, Kedah Singapore, upcoming Penang, and Partner Agencies worldwide!
• Casual working attire in the office (unless you are meeting clients).