Business & Corporate Banking - Community Business Manager (Sungai Petani)

Hong Leong Bank Berhad; Kedah; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial institution in Malaysia is seeking a Community Business Manager to grow community businesses around the branch. The role involves developing relationships with SME clients, improving customer experience, and ensuring compliance with regulations. Ideal candidates should have a degree and experience in sales or SME lending. This position offers an opportunity to make a significant impact on branch profitability.

Qualifications

• Minimum recognized Degree required.
• Experience in SME lending or sales.
• Competency in Microsoft Office tools.

Responsibilities

• Grow the Existing to Bank SME base.
• Acquire New to Bank customers.
• Evaluate and submit loan applications.

Skills

Sales experience

SME lending knowledge

Microsoft Excel

Customer relationship management

Education

Recognized Degree

Tools

Microsoft Word

Microsoft Outlook

Job description

Overview

To grow community businesses around the branch, providing financial services to SME. Establish a relationship with the businesses and provided a better customer experience to this segment of branch customers to improve branch profitability and sales performance.

Key Responsibilities and Accountabilities

Functional

• Grow the Existing to Bank (ETB) SME base of retail community businesses (Sole Prop, Partnerships, or Sdn Bhd with Annual Sales Turnover (AST) of below RM 50m) to grow product holdings and profitability;
• Bring in New to Bank (NTB) customers to the branch via community business visitations, roadshows, or other branch-based sales activities
• The acquisition of NTB customers or profitability growth of ETB customers can be through a variety of products offered
• The CBM must understand SME lending requirements to acquire, evaluate and submit loan applications for the SME segment;
• The CBM must work closely with the Branch Managers and Area Manager to further develop the segment penetration and profitability growth;
• Comply with statutory requirements and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance.

Managerial

• CBM will continue to be the SME content expert for the branch and be the conduit between HQ and the rest of the sales force;
• The CBM will partner the branch manager to collectively grow the SME competency for the SME sales.

Organizational

• Participate and display teamwork in all aspects of work, projects and assignments, Group Management

Jobholder Requirements

Education/Qualification

• Minimum recognized Degree;
• Competency in Microsoft Words, Excel & Outlook;
• All other certificate/ licenses for credit/ insurance and Investment Certificate.

Experience

• Min 3 years in sales experience, or;
• Minimum 2 years of experience in SME lending (products, evaluation of business viability, basic understanding of company balance sheet and P&L) or min 3 years in sales experience.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.

HLB Careers Link: https://hlb.wd3.myworkdayjobs.com/HLBCareers/job/Business---Corporate-Banking---Community-Business--Nationwide-_JR0000012447

For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/