Building Assistant/Officer 物业管家

Crascentia Property Management Sdn Bhd; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A property management company located in Johor Bahru is seeking a candidate for property maintenance and customer service roles. You will be responsible for collecting fees, resolving owner inquiries, and coordinating with contractors. The ideal candidate should have at least 1 year of experience in property management or customer service, and proficiency in Mandarin is required. This role offers career advancement opportunities, medical benefits, and public holidays.

Benefits

Medical Card

Festival celebrations

Up to 18 days Public Holiday

Qualifications

• At least 1-year experience in Customer Service or Property Management.
• Fresh graduates are encouraged to apply.
• Proficient in Mandarin for communication with clients.

Responsibilities

• Collect property maintenance fees and attend to owner inquiries.
• Create, update, and manage management files.
• Coordinate property inspections with Project Manager and contractors.
• Ensure smooth property handover and provide effective solutions.
• Report all emergencies to the Project Manager.

Skills

Customer Service

Property Management

Mandarin proficiency

Education

SPM/ STPM/ A Level/ Diploma/ Degree in any discipline

Job description

Collection of property maintenance fees/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects.

Responsible for creating, updating and keeping of management files.

Coordinate with the Project Manager, contractors and maintenance team on property inspection/ maintenance/ issues.

Ensure smooth handover of property and provide effective solutions to owners.

Timely reporting on all kinds of incidences and emergencies to the Project Manager/ management.

Maintain good customer relationship with the JMB and residents.

Assist in organizing community activities and publicity work.

To complete any other assignments/ tasks given by the Project Manager/ Company.

Job Requirement

Candidate must possess at least a SPM/ STPM/ A Level/ Diploma/ Degree in any discipline.

At least 1-year experience in similar industry i.e., Customer Service/ Property Management/ Real Estate/ Property Developer.

FRESH GRADUATESare encouraged to apply.

Seeking candidates proficient in Mandarinfor effectively communicate with mandarin-speaking clients.

Office based at Forest City, Johor.

Working hours: 9am - 6pm (1.5 hours rest daily)

Opportunities for career advancement, focus on promoting internally

Medical Card

Festival celebrations

Up to 18 days Public Holiday (as per government)