BRANCH MANAGER

Quanterm Logistics Sdn Bhd; Johor Bahru; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading logistics firm in Johor Bahru is seeking a Branch Manager to drive sales growth, manage operations, and ensure high customer satisfaction. The ideal candidate has at least 8 years in freight forwarding, with 3 years in management. Responsibilities include leading daily logistics operations, fostering client relationships, and optimizing branch profitability. This position offers an opportunity to work in a dynamic environment with a focus on innovation and excellence.

Qualifications

• Minimum 8 years in freight forwarding/logistics, with at least 3 years in a managerial role.
• Strong mentoring and team development skills.
• Proven sales/revenue achievement in logistics.

Responsibilities

• Manage the branch operational and financial performance of P&L.
• Ensure compliance with customs regulations and company SOPs.
• Guide and motivate a high-performing team.

Skills

People management

Sales and revenue achievement

Problem-solving

Interpersonal communication

Tools

MS Office

Logistics systems

Job description

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Lead the branch to achieve sales growth, smooth operations, and high customer satisfaction. Managing the team, control costs, and drive overall business performance.

Job Descriptions:

Manage the branch operational and financial performance of P&L by identifying new business opportunities and implementing new sales strategies.

Lead the branch to achieve sales growth, smooth operations, and high customer satisfaction. Managing the team, control costs, and drive overall business performance.

Lead Branch Operations to ensure smooth daily logistics and freight forwarding operations to meet service standards and customer satisfaction.

Guide, motivate, and build a high-performing team to ensure staff productivity and retention.

Customer Relationship Management to foster strong client relationships to retain key accounts and secure repeat business.

Manage branch financial performance by controlling costs and optimizing profitability.

Ensure branch compliance with customs regulations, company SOPs, and industry standards to mitigate risks.

Requirements:

Minimum 8 years in freight forwarding/logistics; at least 3 years in a managerial role.

Strong people management, mentoring, and team development skills.

Proven track record of achieving sales/revenue goals in logistics.

Well understanding of customs clearance, air/sea/land logistics, and Johor region market.

Excellent interpersonal and communication skills (English & Bahasa Malaysia).

Strong problem-solving and decision-making capabilities.

Proficient in MS Office and logistics systems, processes and compliances.

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Salary match Number of applicants Skills match

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have freight forwarding experience?
• How many years of people management experience do you have?
• Which of the following Microsoft Office products are you experienced with?
• How much notice are you required to give your current employer?

Quanterm Logistics is a leading service provider in international freight forwarding and total logistics, with headoffice in Shah Alam and offices in Port Klang, Penang, Johor Bharu and Kuching and regional offices in Jakarta, Sydney, Manila, Ho Chi Minh City, Myanmar and Cambodia. With constantly evolving and challenging environment, this business offers extensive opportunities for those wishing to enter into a demanding yet rewarding role.

We are on the lookout for new talents who are passionate, innovative and committed to excellence to be part of our highly professional team.