Boutique Manager (Luxury)

Michael Page; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading luxury retailer in Kuala Lumpur is seeking an experienced Retail Manager to lead a boutique and ensure operational efficiency. The ideal candidate will possess over 3 years in luxury retail management, demonstrate strong leadership and clienteling skills, and have a proven sales record. This role offers a competitive salary with performance incentives and opportunities for career growth within a prestigious brand. Join a dynamic team in delivering exceptional luxury experiences.

Benefits

Competitive salary package

Career growth opportunities

Comprehensive training programs

Elegant work environment

Qualifications

• 3+ years of retail management experience in luxury or premium brands.
• Strong leadership skills to inspire and develop teams.
• Excellent clienteling abilities focused on long-term relationships.

Responsibilities

• Manage boutique operations to ensure efficiency and brand standards.
• Coach the team to deliver outstanding customer service.
• Develop client relationships through personalized service.

Skills

Retail management experience

Leadership skills

Clienteling and customer service

Sales and KPI achievement

Inventory management

Visual merchandising

Job description

Lead a luxury boutique and represent a globally recognized premium brand. Gain exposure to high‑end retail management, clienteling, and luxury customer service.

Our client is a leading luxury retailer with a strong presence in the fashion and lifestyle industry. Known for their premium products and exceptional service, they are committed to creating memorable shopping experiences and nurturing long‑term client relationships.

Responsibilities

• Manage boutique operations to ensure efficiency and alignment with luxury brand standards.
• Lead and coach the boutique team to deliver outstanding customer service and achieve sales targets.
• Develop client relationships through personalized service and clienteling strategies.
• Oversee inventory management including stock control, replenishment, and shrinkage prevention.
• Implement sales strategies and promotional activities to drive revenue growth.
• Ensure visual merchandising and store presentation reflect the brand's luxury image.
• Collaborate with regional and corporate teams to align boutique performance with overall business goals.

Qualifications

• 3+ years of retail management experience in luxury or premium brands.
• Strong leadership skills, able to inspire and develop high‑performing teams.
• Excellent clienteling and customer service abilities, with a focus on building long‑term relationships.
• Proven track record in sales and KPI achievement within luxury retail.
• Knowledge of inventory management and visual merchandising in a luxury setting.
• Professional, polished, and adaptable, thriving in fast‑paced, customer‑centric environments.

Benefits

• Competitive salary package with performance‑based incentives.
• Career growth opportunities within a prestigious luxury retail brand.
• Comprehensive training and development programs to enhance leadership and clienteling skills.
• Dynamic and elegant work environment representing globally recognized luxury products.