Billing Team Lead: Drive Revenue & Automation

The Access Group; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A growing business software provider based in Kuala Lumpur is seeking a Billing & Renewals Manager to oversee a team of billing professionals. The role focuses on developing strategies for billing accuracy, ensuring compliance, and resolving customer inquiries. Ideal candidates will have 8-10 years of experience in Billing & Credit control, strong team management skills, and a commitment to process improvement. This role offers a supportive environment with a competitive salary and benefits.

Benefits

25 days leave per year

Health contribution

Options for additional benefits

Three charity days

Qualifications

• 8-10+ years in Billing & Credit control for a large multinational company.
• Experience in managing a large team and developing individuals.
• Excellent communication and numerical skills.

Responsibilities

• Lead and mentor a team of billing professionals.
• Develop and implement a comprehensive billing strategy.
• Continuously improve billing processes for efficiency.
• Ensure accurate revenue recognition and minimize revenue leakage.
• Stay updated with billing regulations and compliance.
• Implement reporting tools for billing KPIs.
• Resolve customer billing inquiries promptly.
• Lead dispute resolution efforts.
• Oversee integration of new billing technologies.

Skills

Billing & Credit control experience

Team management

Order-to-Cash process knowledge

Attention to detail

Automation and process improvement

Communication skills

Numerical accuracy

Customer query handling

Job description

A growing business software provider based in Kuala Lumpur is seeking a Billing & Renewals Manager to oversee a team of billing professionals. The role focuses on developing strategies for billing accuracy, ensuring compliance, and resolving customer inquiries. Ideal candidates will have 8-10 years of experience in Billing & Credit control, strong team management skills, and a commitment to process improvement. This role offers a supportive environment with a competitive salary and benefits.