Bilingual Restaurant Floor Manager (F&B)

Skyline Catering SDN BHD; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A food service company in Johor Bahru, Malaysia is seeking an experienced candidate to ensure guest satisfaction in a leadership role. The ideal applicant should have at least 3-4 years of experience in the Food & Beverage industry and be fluent in both English and Chinese. Responsibilities include supervising service, addressing guest complaints, and maintaining operational standards. Excellent communication and leadership skills are essential for this role.

Qualifications

• Minimum of 3-4 years of experience in the Food & Beverage industry.
• Able to build lasting relationships with guests.

Responsibilities

• Ensure guests' needs and expectations are met by providing efficient service.
• Lead by example by demonstrating exemplary professionalism.
• Attend to guests' needs and complaints promptly.
• Supervise food and beverage service by directing subordinates.
• Submit monthly paperwork and requisite forms.

Skills

Fluent in spoken and written English

Fluent in spoken and written Chinese

Excellent communication skills

Interpersonal skills

Leadership skills

Basic IT competency

Job description

A food service company in Johor Bahru, Malaysia is seeking an experienced candidate to ensure guest satisfaction in a leadership role. The ideal applicant should have at least 3-4 years of experience in the Food & Beverage industry and be fluent in both English and Chinese. Responsibilities include supervising service, addressing guest complaints, and maintaining operational standards. Excellent communication and leadership skills are essential for this role.