Bilingual Call Centre Advisor (Mandarin/Cantonese)

Seven Seas Worldwide; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global logistics company is looking for enthusiastic Contact Centre Advisors in Kuala Lumpur, Malaysia, to provide exceptional customer service and sales support to international customers. The role involves handling inbound and outbound calls, promoting products, and ensuring customer satisfaction. Candidates should be fluent in Mandarin and Cantonese, with strong communication skills. Fresh graduates are welcomed. The company offers competitive salary, comprehensive training, medical insurance coverage, and yearly bonuses.

Benefits

Competitive salary

Medical insurance coverage

Comprehensive in-house training

Yearly bonus

Qualifications

• Fluent in Mandarin and Cantonese, English is advantageous.
• Previous experience in customer service and sales is preferred.
• Strong communication skills and ability to resolve inquiries.

Responsibilities

• Handle inbound and outbound calls as well as emails.
• Provide excellent customer service to resolve inquiries.
• Promote and upsell products and services.

Skills

Fluent in Mandarin

Fluent in Cantonese

Strong communication skills

Problem-solving skills

Job description

A global logistics company is looking for enthusiastic Contact Centre Advisors in Kuala Lumpur, Malaysia, to provide exceptional customer service and sales support to international customers. The role involves handling inbound and outbound calls, promoting products, and ensuring customer satisfaction. Candidates should be fluent in Mandarin and Cantonese, with strong communication skills. Fresh graduates are welcomed. The company offers competitive salary, comprehensive training, medical insurance coverage, and yearly bonuses.