B2B Sales & Order Coordination Specialist (Mandarin)

Euro Fabric Sdn Bhd; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A home furnishing wholesaler based in Puchong is seeking a Sales Support Coordinator. This role involves managing sales support processes, ensuring customer inquiries are handled promptly, and maintaining accurate documentation. Candidates should have 2+ years of experience in sales coordination, be fluent in Mandarin, and proficient in Excel/Google Sheets. The company offers a supportive environment that values initiative and continuous improvement, along with competitive compensation and benefits.

Benefits

Competitive compensation

Supportive team environment

Opportunities for career growth

Culture emphasizing clear communication

Qualifications

• 2+ years experience in sales coordination or customer service.
• Fluency in Mandarin is required.
• Experience with order processing is advantageous.

Responsibilities

• Manage end-to-end sales support process and order management.
• Serve as primary contact for customer support inquiries.
• Prepare sales documentation accurately and promptly.
• Coordinate logistics for shipment schedules.
• Update customer records in CRM/ERP systems.
• Resolve customer issues related to orders.
• Generate reports to aid decision-making.
• Assist sales team with tenders and meetings.
• Contribute to process improvements to enhance efficiency.

Skills

Sales coordination

Customer service

Mandarin proficiency

Excel/Google Sheets proficiency

Tools

CRM systems

Job description

A home furnishing wholesaler based in Puchong is seeking a Sales Support Coordinator. This role involves managing sales support processes, ensuring customer inquiries are handled promptly, and maintaining accurate documentation. Candidates should have 2+ years of experience in sales coordination, be fluent in Mandarin, and proficient in Excel/Google Sheets. The company offers a supportive environment that values initiative and continuous improvement, along with competitive compensation and benefits.