AVP/VP, Digital Onboarding

Alliance Bank Malaysia Berhad; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading bank in Malaysia is looking for an experienced professional to oversee digital initiatives and improve operational efficiencies. Candidates should have at least 8 years of digital/IT experience, excellent communication skills, and a proven track record in team leadership. This role demands analytical thinking and the ability to manage multiple projects in a dynamic environment.

Qualifications

• Minimum 8 years' experience in digital/IT roles focusing on digital enablement.
• Excellent verbal and written communication skills.
• Strong project and process management skills.

Responsibilities

• Manage digital initiatives to improve efficiency and results.
• Leverage data to refine business processes and drive improvement.
• Execute vendor search and evaluation processes.

Skills

Digital enablement/transformation

Emerging technologies

Communication skills

Team development

Analytical thinking

Project management

Job description

Key Responsibilities:

• “Accountable executives” for Business CASA on-boarding via e-KYC
• Plan, designs and monitor the technical implementation of digital initiatives/projects to ensure delivery within the targeted timeline to improve results/efficiency, optimize cost and eliminate waste.
• Leverages data to refine business processes / practices and drive continuous improvement in areas such as productivity, quality, customer service, and sales.
• Proactively address problem areas and improve efficiencies and streamlines processes to allow for expansion
• Execute robust vendor search and evaluation processes, make recommendations, and lead implementation across the organization for new solutions adopted.
• Manage production numbers, conduct weekly status meeting and update progress to management / key stakeholders

Requirements:

• Minimum 8 years’ experience in a combination of digital/IT and information roles with a focus on digital enablement/transformation, while leading collaboratively by working successfully with others in cross-functional teams to create solutions.
• Good understanding of emerging technologies and their potential uses and ability to demonstrate a strategic and innovative approach to delivery of outputs and outcomes
• Excellent verbal and written communication skills; an ability to identify and focus on the issues that matter, to separate the urgent from the important, and to provide clear and coherent advice on issues.
• Proven track record of developing high-performing teams, demonstrating an ability to motivate and lead in a cross-functional and culturally-diverse environment.
• Analytical thinker with strong quantitative skills and demonstrated experience in developing actionable insights
• Strong project and process management skills; Proven ability to handle multiple priorities simultaneously as well as frequent ad-hoc requests
• Successful management of cross-functional teams to perform process analysis, improvement and implementation.
• Demonstrated ability to think creatively, deal with ambiguity, and manage changing priorities.
• Can work independently with a high degree of self-motivation and knows how to obtain support from different collaborations.
• Prior experience in successful implementation of eKYC solution is an added advantage.