Automotive Service Advisor – Global Ops & Customer Experience

Michael Page; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic transportation services company in Kuala Lumpur is seeking a candidate for an automotive service role. Responsibilities include handling customer maintenance requests, managing repairs, and providing technical advice. The ideal candidate holds a diploma or degree in Engineering/Automotive with 2-4 years of relevant experience. This 6-month contract offers career growth and medical coverage alongside a collaborative work culture.

Benefits

Covered medical expenses

Career growth and development

Training and support for skills

Qualifications

• 2-4 years of experience in automotive service (maintenance, repair evaluation).
• Self-motivated, trustworthy, adaptable.
• Experience in an international or fast-changing environment is an advantage.

Responsibilities

• Handle customer requests for routine vehicle maintenance.
• Manage ad-hoc issues such as breakdowns and rescheduled bookings.
• Coordinate accident repairs with insurance providers.

Skills

Technical knowledge of vehicle maintenance and repair

Communication skills

Negotiation skills

Customer service skills

Education

Diploma or Bachelor's Degree in Engineering/Automotive

Job description

A dynamic transportation services company in Kuala Lumpur is seeking a candidate for an automotive service role. Responsibilities include handling customer maintenance requests, managing repairs, and providing technical advice. The ideal candidate holds a diploma or degree in Engineering/Automotive with 2-4 years of relevant experience. This 6-month contract offers career growth and medical coverage alongside a collaborative work culture.