Automotive Service Advisor

MOTOREN MANAGEMENT SDN. BHD.; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic automotive service provider in Shah Alam is seeking a Service Advisor to manage repair workflows and provide expert advice on servicing and repairs. The ideal candidate enjoys problem-solving and interacting with customers while thriving in a fast-paced environment. You'll have the autonomy to make decisions and grow your career in a supportive atmosphere that values personal achievements. Join us and experience daily challenges and opportunities for personal growth.

Benefits

Personal growth opportunities

Recognition for achievements

Engagement with diverse people

Qualifications

• Experience as an automotive service adviser is required.
• Customer service experience is necessary.

Responsibilities

• Manage and oversee the repair workflow and schedule.
• Provide clear advice on car servicing and repairs.
• Convey customers’ concerns with accurate descriptions.

Skills

Customer service experience

Problem solving

Communication skills

Job description

Locations:

• Cheras Jaya / Balakong
• Glenmarie Shah alam

Are you someone who:

• Enjoys taking charge and solving challenges head‑on
• Thrives in a fast‑paced, dynamic environment
• Loves engaging with people and building strong relationships

If yes, you’re exactly who we’re looking for!

As a Service Advisor at Motoren, you’ll:

• Manage and oversee the repair workflow and schedule
• Take the lead in providing clear, confident advice on car servicing and repairs
• Work with team leader / mechanic to convey the customers’ concerns with accurate repair descriptions

What You’ll Love:

• Autonomy to make decisions and lead conversations
• Opportunities to engage with diverse people daily
• Recognition for your achievements—Your hard work will never go unnoticed; we celebrate wins together!
• Personal growth opportunities—Learn new skills, expand your expertise, and advance in your career.

What We Value:

• Dislike for excessive micromanagement? Perfect! We trust you to lead with confidence.
• Hate routine and monotony? Great! This role offers variety and challenges every day.

Application questions:

• How many years' experience do you have as an automotive service adviser?
• Which of the following types of qualifications do you have?
• Do you have customer service experience?