Assistant Program Manager – Product Delivery & Customer Success

Flex; Seberang Perai; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading technology company located in Penang is seeking an experienced Assistant Program Manager to organize and oversee program schedules, drive customer satisfaction, and facilitate contract negotiations. With a focus on managing interdepartmental activities and maintaining excellent relations with clients, the role requires a Bachelor's degree and at least 5 years of relevant experience. This position offers the opportunity to contribute significantly to product development and customer satisfaction efforts.

Qualifications

• Requires a Bachelor's degree in engineering or equivalent experience.
• Minimum of 5 years’ experience in program administration or management.
• Strong ability to manage customer relations and project lifecycles.

Responsibilities

• Organize, plan, and direct program schedules and budgets.
• Track relevant metrics and drive actions based on results.
• Oversee interdepartmental activities for product development.

Skills

Program administration

Contract negotiations

Customer relations

Project management

Education

Bachelor's degree in engineering or related field

Job description

A leading technology company located in Penang is seeking an experienced Assistant Program Manager to organize and oversee program schedules, drive customer satisfaction, and facilitate contract negotiations. With a focus on managing interdepartmental activities and maintaining excellent relations with clients, the role requires a Bachelor's degree and at least 5 years of relevant experience. This position offers the opportunity to contribute significantly to product development and customer satisfaction efforts.