Assistant Human Resource Manager

Foto-Zzoom; Gombak; On-site; MYR 60,000 - 80,000; Full time

Job summary

A growing retail company in Malaysia is seeking an Assistant HR Manager to support the HR Manager in executing HR operations. The role involves managing staff grievances, overseeing recruitment processes, and ensuring compliance with HR policies. Ideal candidates will possess a Bachelor's degree in HR management or Business Administration, with at least 3 years of experience in HR operations. This position requires strong communication skills and a commitment to maintaining a positive work environment.

Qualifications

• Minimum 3 years of experience in HR operations or employee relations.
• Eager to learn and grow.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Assist the HR Manager in overseeing HR department operations.
• Manage staff grievances and conflict resolution.
• Recruitment process oversight, from screening to onboarding.
• Review and process payroll with accuracy and timeliness.
• Coordinate training programs for employee development.

Skills

Interpersonal skills

Communication skills

Attention to detail

Confidentiality

Education

Bachelor’s Degree in Human Resource Management or Business Administration

Job description

The core mission of the Assistant HR Manager is to assist the HR Manager in managing and executing the full spectrum of HR operations, including recruitment, payroll, training, and policy implementation.

In addition, the Assistant HR Manager plays a key role in managing staff grievances and employee relations – serving as the primary point of contact for workplace concerns and ensuring all issues are addressed promptly, fairly, and confidentially to maintain a positive and respectful work environment.

Responsibilities

• Assist the HR Manager in overseeing the HR department to ensure smooth and efficient daily operations across all HR functions.
• Act as the main point of contact for staff grievances and conflict resolution, ensuring professionalism, confidentiality, and compliance with company policies.
• Conduct investigations, mediate disputes, and make recommendations on disciplinary or corrective actions when necessary.
• Actively manage job portals and lead the recruitment process from screening, interview to onboarding, ensuring the right talent is hired efficiently to meet business needs.
• Supervise and review attendance, leave, and HRMS records, ensuring data integrity and alignment with company policies for smooth payroll processing and manpower planning.
• Process monthly salary and incentive payroll with accuracy and timeliness.
• Review, update, and communicate HR policies, employee handbooks, and workplace regulations.
• Coordinate internal and external training programs to support employee development.
• Serve as liaison between employees, management, and external regulatory bodies on HR-related matters.
• Execute ad-hoc HR assignments and projects as assigned by management.

Requirements

• Bachelor’s Degree in Human Resource Management, Business Administration, or equivalent.
• Minimum 3 years of working experience in HR operations or employee relations.
• Eager to learn and grow.
• Ability to work under fast‑paced and rapidly growing retail environment.
• Strong understanding of employment laws, disciplinary procedures, and HR best practices.
• Strong interpersonal and communication skills.
• Detail‑oriented and organized.
• High sense of discipline and responsibility.