Assistant, Credit Admin

KPJ Healthcare; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading healthcare provider in Petaling Jaya is seeking a detail-oriented candidate for billing tasks. Responsibilities include compiling outpatient and inpatient bills, verifying debtor codes, and preparing daily billing reports. The ideal applicant should have strong organizational skills and prior experience in billing or administration within healthcare. This position offers a dynamic work environment where accuracy and effective communication are crucial.

Qualifications

• Experience with billing and invoicing processes in a healthcare environment is an advantage.
• Proficient in using office software for documentation and reporting.

Responsibilities

• Compile and review outpatient and inpatient bills with supporting documents.
• Verify debtor codes and guarantee letters prior to submission.
• Scan, save, and file billing documents in an organized manner.
• Prepare cover sheets and maintain submission records.
• Monitor bill tracking and submission timelines.
• Generate daily billing reports as required.
• Perform additional duties as assigned by management.

Skills

Attention to detail

Familiarity with billing processes

Organizational skills

Effective communication

Education

Minimum SPM or equivalent

Job description

1. Compilation of Outpatient and Inpatient Bills

• Compile outpatient and inpatient bills along with supporting documents for submission to debtors.
• Ensure all necessary documents are attached; such as initial and final guarantee letter (GL), OP specialist claim forms, pre-authorization forms and any additional forms required by insurance providers.
• Verify the completeness and accuracy of each bill prior to submission.

2. Verification of Debtor Codes and Guarantee Letters

• Confirm the availability of debtor codes in the Hospital Information System (HIS).
• Verify guarantee letters (GL) and ensure the correct debtor is selected for each bill.

3. Scanning, Saving and Filing of Billing Documents

• Scan, save and properly file all outpatient and inpatient bills, including supporting documents, in the designated shared folder.
• Ensure documents are organized and easily retrievable for future reference and audit purposes.

4.Preparation of Batch Cover Sheets for Bill Submission

• Prepare batching cover sheets and submission cover letters for each set of bills.
• Maintain a proper record of acknowledgments and submission logs for all bills sent to debtors.

5. Bill Tracking and Submission Monitoring

• Record bill tracking details and submission dates in the batching template before forwarding to debtors.
• Monitor timelines to ensure all bills are submitted within the required deadlines.

6. Preparation of Daily Billing Reports

Generate and update all required daily billing reports (except on Sunday and Public Holidays).

• Ensure reports are accurate, timely and aligned with internal reporting standards.

7. Other Duties

• Perform any other billing or credit administration-related duties as assigned by the superior or management.