ASEAN Account Manager (3897)

GBG; Kuala Lumpur; On-site; MYR 120,000 - 170,000; Full time

Job summary

A global technology firm is seeking an ASEAN Account Manager in Kuala Lumpur. Responsible for managing enterprise accounts and driving new business in the Malaysian financial services sector, candidates should have over 7 years of experience in enterprise sales, excellent negotiation skills, and a strong knowledge of the local ecosystem. This role offers the opportunity for impactful work in a dynamic environment.

Qualifications

• 7+ years of enterprise sales experience, ideally in SaaS, fintech, or fraud/risk/compliance.
• Proven success in managing complex accounts and meeting sales targets.
• Strong understanding of the Malaysian financial services ecosystem.

Responsibilities

• Identify and close new business opportunities with banks and fintechs.
• Build and manage a pipeline through strategic prospecting.
• Collaborate with marketing for localized ABM campaigns.

Skills

Enterprise sales experience

Complex account management

Knowledge of financial services

Communication skills

Negotiation ability

Proactive mindset

Familiarity with CRM tools

Tools

Salesforce

Job description

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Global Fraud Solutions Team

Join a high-performing, globally distributed team focused on helping financial institutions combat fraud through cutting-edge solutions and strategic sales execution. Our team is driving growth across ANZ, ASEAN, MEA, and Europe, with a strong focus on innovation, collaboration, and commercial impact.

ASEAN Account Manager – Malaysia (Kuala Lumpur)

Join a high-performing, globally distributed team helping financial institutions combat fraud through cutting-edge solutions and strategic sales execution. Our team is driving growth across ANZ, ASEAN, MEA, and Europe, with a strong focus on innovation, collaboration, and commercial impact.

We’re looking for a driven ASEAN Account Manager based in Kuala Lumpur to spearhead growth across Malaysia and support broader ASEAN initiatives. This role is ideal for a proactive, results-oriented professional with deep knowledge of the Malaysian financial services landscape and a passion for solving complex challenges through technology.

What you will do

• Identify and close new business opportunities with banks, fintech’s, and financial institutions across Malaysia
• Build and manage a strong pipeline through strategic prospecting, networking, and targeted outreach
• Lead client engagements, discovery sessions, and solution-led sales presentations
• Collaborate with marketing and BD teams to execute localized ABM campaigns and go-to-market strategies
• Navigate complex sales cycles involving multiple stakeholders and regulatory considerations
• Partner with Product, Delivery, and Customer Success teams to ensure seamless onboarding and client satisfaction
• Share market insights and competitive intelligence to inform product development and positioning

Skills we’re looking for

• Proven track record in managing complex enterprise accounts and closing high-value deals
• 7+ years of enterprise sales experience, ideally in SaaS, fintech, or fraud/risk/compliance solutions
• Proven success in closing high-value deals and exceeding sales targets
• Strong understanding of the Malaysian financial services ecosystem, including regulatory frameworks and digital transformation trends
• Excellent communication, negotiation, and stakeholder management skills
• Self-starter with a hunter mindset and a passion for driving commercial impact
• Familiarity with CRM tools (e.g., Salesforce) and modern sales methodologies (e.g., MEDDIC, Challenger, SPIN)

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [e-mail] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.