Application and Support Engineer

Soda Vision Pte Ltd.; Bayan Lepas; On-site; MYR 150,000 - 200,000; Full time

Job summary

A vision technology company in Penang is seeking a candidate to support sales by providing vision-based solutions for automation. Responsibilities include collaborating with clients, developing image processing algorithms, and conducting training. Candidates should have a bachelor's degree in engineering, proven machine vision experience, and strong knowledge of software frameworks like OpenCV. Skills in languages such as C++, C#, and Python are essential for application development. The position requires some travel for installations and training.

Qualifications

• Proven experience in machine vision technology.
• Strong knowledge of machine vision software frameworks and libraries.
• Experience in programming languages for machine vision application development.

Responsibilities

• Assist customers in hardware selection and system configurations.
• Identify and resolve technical issues, minimizing downtime.
• Develop machine vision applications and manage application projects.

Skills

Image processing

Optical systems

Machine learning

Problem-solving

Technical support

Effective communication

Education

Bachelor's degree in engineering, computer science, or related field

Tools

OpenCV

Matrox Imaging Library (MIL)

Halcon

C++

C#

.Net

Python

Job description

The ideal candidate shall work alongside with the sales team to provide supports on customer’s vision-based solution for automation and inspection systems. Responsibilities include collaborating with clients to assess needs, developing image processing algorithms, selecting appropriate hardware/software, and ensuring system integration. The role involves troubleshooting, system calibration, and testing to meet quality standards. Expertise in image processing, optical systems, and machine learning is essential, along with proficiency in imaging software like Zebra Matrox Imaging. Strong problem-solving, technical support skills, and effective communication are key, with occasional travel for client installations, training, and maintenance.

ESSENTIAL ACCOUNTABILITIES

• Assist customers in hardware selection and system configurations of machine vision systems.
• Identify and resolve technical issues, minimizing downtime.
• Develop machine vision applications. Manage application projects, ensure timely completion.
• Conduct Vision Education Program training to customer.
• Work closely with sales, product marketing, R&D and customer support teams.
• Stay updated with industry trends and maintain industry knowledge.
• Perform other duties as requested.

QUALIFICATIONS

• Bachelor's degree in engineering, computer science, or a related field
• Proven experience in machine vision technology
• Strong knowledge of machine vision software frameworks and libraries, such as OpenCV, Matrox Imaging Library (MIL), Halcon, etc.
• Experience in programming languages such as C++, C#, .Net, Python for machine vision application development
• Familiarity with industrial automation, robotics, and manufacturing processes is highly desirable.
• Committed attitude and positive approach, punctuality, and reliability.
• A keen interest in continuing to develop in machine vision industry.