Analista Accounts Receivable / Collections / Cuentas por Pagar

AgroFresh; Malaysia; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading agricultural solutions company in Malaysia is seeking an experienced Collections Manager. This role involves managing the collection processes, ensuring timely recovery of outstanding balances, and collaborating with clients to establish payment agreements. The ideal candidate will have at least 3 years of experience, a Bachelor's degree, and strong skills in Excel and SAP. Proficient communication in Spanish and at least intermediate English is essential. Competitive compensation and benefits offered.

Benefits

Competitive compensation

Benefits packages

Career advancement opportunities

Qualifications

• Minimum 3 years of experience in a related role.
• Excellent command of Excel and SAP.
• Strong communication skills in Spanish and intermediate level in English.

Responsibilities

• Manage collection processes and recover outstanding balances.
• Contact clients with overdue accounts.
• Establish payment agreements with clients.

Skills

Excel

SAP

Verbal communication in Spanish

Written communication in English

Education

Bachelor's Degree

Job description

Advancing the Future of Freshness™, Together

AgroFresh is a fast-moving, dynamic company dedicated to delivering integrated near- and post-harvest solutions for more freshness and quality, every step of the way from harvest to home. From next-gen digital monitoring and analytics and plant-based coatings to integrated fungicide solutions and SO2 generating sheets for more intelligent packaging, you can count on us for a full suite of near- and post-harvest solutions that help enhance quality and extend the shelf life of your fruits and vegetables.

When you work at AgroFresh, you work with the leading experts in near- and post-harvest technologies to proactively solve the most pressing challenges. Imagine a world where the produce supply chain has more time every step of the way. Where products get to consumers exactly as the grower intended. Where food loss is minimized, sustainability maximized, and business empowered. This is the world of Smarter Freshness.

What the Role Delivers

Manage, control, and execute the collection processes for the company's customer portfolio, ensuring the recovery of outstanding balances within the established timeframes and minimizing delinquency rates. Contribute to maintaining a healthy cash flow and strengthening business relationships with clients.

Key Responsibilities

In order of relative importance

Direct Collection Management

• Contacting Clients: Making calls, sending emails, and other communications to clients with overdue accounts, in accordance with the company's collection policies.
• Payment Negotiation: Establishing payment agreements and plans with clients, seeking mutually beneficial solutions for debt recovery.
• Follow-up: Monitoring compliance with payment agreements and continuously tracking delinquent accounts.

Portfolio Analysis and Control

• Debt Classification: Classifying the client portfolio by aging of balance (Aging Report) and credit risk to prioritize collection actions.
• Reporting: Generating periodic reports on portfolio status, collection performance, delinquency rate, and recovery projections.
• Problem Identification: Analyzing the causes of delinquency and identifying recurring trends or problems in billing, delivery, or customer service processes that affect payment.

Administrative and Legal Process

• Transaction Recording: Accurately and promptly record and document all collection efforts and payment promises in the accounting system (ERP/CRM).
• Account Reconciliation: Collaborate with the Accounting department to reconcile accounts receivable and resolve discrepancies or payment claims from clients.
• Legal Management: Prepare documentation for accounts that must be transferred to legal collection or external agencies, following internal protocols.

Customer Service

• Quality Service: Maintain professional and ethical communication, seeking to preserve the long-term business relationship throughout the collection process.
• Inquiry Resolution: Address customer inquiries related to their invoices, account statements, and outstanding balances.

How We Work

Accountability for Results

Customer Centricity

One AgroFresh

What the job requires

Previous experience at the role - 3+ years min. Bachelors Degree

Strong command of Excel

Strong command of SAP

Excellent verbal and written communication skills in Spanish are mandatory, and english at least intermediate level (will be tested at interviews).

Why Work Here

We work every day to improve the quantity and quality of fresh produce and reduce food waste – that is important to every person on the planet!

We have a rich history and are known for our quality products.

We have an enterprising spirit and are looking for like-minded problem-solvers to help us accomplish our goals.

We focus on the Critical Few priorities that are important for us and our customers and then hold ourselves accountable to deliver.

We are growing and transforming – both our business and the industry.

We are committed to developing our colleagues and helping you advance in your career.

We offer competitive compensation and benefits packages.

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