Agency Business Development, Specialist (Kota Kinabalu)

AIA Malaysia; West Coast Division; On-site; MYR 50,000 - 70,000; Full time

Job summary

A dynamic growth-focused organization is seeking an Agency Business Development Specialist to enhance agency performance through targeted sales strategies and cross-functional collaboration. The ideal candidate will have at least 3 years of experience in Life/General Insurance or business development, alongside strong interpersonal and analytical skills. This role is crucial for shaping business strategies and fostering effective relationships within the organization.

Qualifications

• Minimum of 3 years of experience in Life/General Insurance, marketing, or business development.
• Proactive and sociable personality with strong engagement skills.
• Capacity for innovation and creativity.

Responsibilities

• Develop sales strategies to meet production goals.
• Conduct sales performance analysis and provide insights.
• Engage with branches to resolve operational challenges.
• Collaborate with cross-functional teams for agency support.
• Champion organizational culture and business performance.

Skills

Interpersonal skills

Analytical abilities

Problem-solving

Decision-making

Innovation

Education

Tertiary qualification or professional certification in insurance or related field

Job description

Why Join Us?

This role offers the opportunity to contribute to a dynamic and growth-oriented organization, where your expertise in business development and agency management will play a pivotal role in shaping the company’s success.

Role Summary

As an Agency Business Development Specialist, you will play a critical role in driving the growth and performance of the agency network by collaborating closely with agency leaders and internal stakeholders. This position is responsible for strategizing, implementing, and coordinating initiatives that achieve organizational KPIs and contribute to sustainable business development.

Key Responsibilities

Business Development Planning and Execution

• Develop and implement targeted sales strategies to meet and exceed the company’s production goals.
• Align agency initiatives with business segmentation to maximize productivity and distribution effectiveness.

Performance Monitoring and Analysis

• Conduct detailed sales performance analysis to identify trends, challenges, and opportunities for improvement.
• Provide actionable insights to enhance agency performance and support long-term growth.

Field Engagement and Issue Resolution

• Conduct regular branch visits and field meetings to gather strategic insights and address operational challenges.
• Provide hands‑on support to resolve ad‑hoc issues at the branch level.

Collaboration and Relationship Management

• Work closely with cross‑functional teams, including Operations, Agency Records, Recruitment, Compliance, Legal, and Actuarial teams, to ensure seamless support for agency operations.
• Act as a mediator to resolve agency‑related conflicts and foster effective communication between the company and its agency network.

Cultural and Organizational Development

• Champion the development of a robust organizational culture and implement approaches that drive sustainable business performance.
• Support initiatives that nurture innovation, teamwork, and continuous improvement within the agency force.
• Undertake additional responsibilities and projects as assigned to meet evolving business requirements and objectives.

Required Qualifications and Competencies

• A recognized tertiary qualification from a reputable institution or a professional certification such as AMII, AAII, or ACII in insurance or a related field.
• A minimum of 3 years of relevant experience in Life / General Insurance, marketing, or business development, ideally within a fast‑paced, high‑growth environment.
• Strong interpersonal skills with a proactive, sociable, and resourceful personality, capable of engaging effectively at all organizational levels.
• Exceptional analytical, problem‑solving, and decision‑making abilities.
• Demonstrated capacity for innovation and creativity in driving business initiatives and achieving results.