Administrator Stock Reconciliations and Investigation

Royal Bank of Canada; Putrajaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global bank in Putrajaya is seeking an Administrator for Stock Reconciliations and Investigation on a contract basis. The role involves providing operational support, executing reconciliations, and investigating discrepancies. Candidates should have strong MS Excel skills, at least 2 years of experience in Wealth Management, and a degree in a related field preferred. The position offers a comprehensive Total Rewards Program and a collaborative culture that encourages development.

Benefits

Performance-based bonuses

Flexible benefits

World-class training program

Qualifications

• Minimum 2 years of working experience within a Private Bank or Wealth Management environment.
• Good inter‑personal and communication skills (written and verbal).
• Self‑motivated and able to work under pressure.

Responsibilities

• Provide operational support and control enabling business growth.
• Execute control and risk management environment for reconciliations.
• Ensure reporting is delivered within agreed SLAs.
• Perform daily cash and securities reconciliations.
• Investigate discrepancies and escalate as necessary.

Skills

Fast learner for new processing tasks assigned

Ability to work with minimal supervision

Adherence to procedures and control processes

Ability to meet deadlines

Strong working knowledge in MS Excel

Strong working knowledge in International Payments

Education

Diploma / Degree in Business, Finance or related discipline

Tools

MS Outlook

MS Word

Intellisuite reconciliation tools

Job description

Administrator, Stock Reconciliations and Investigation (Contract)

Job Description What is the opportunity? Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work. Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across time zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes globally.

Region : Channel Islands
Working Hours : 4pm-1am / 3pm-12am

What will you do?

• Provide operational support and control enabling the growth of Business in British Isles for multiple jurisdictions and business entities.
• Execute the established control and risk management environment to ensure all reconciliations are produced in accordance with Bank standards and regulatory requirements.
• Ensure reporting is delivered within the agreed SLA, advising business partners if timeframes cannot be met.
• Operate common processes in support of all reconciliation and cash investigation activities.
• Escalate file/statement issues to the Manager Reconciliations British Isles or IT British Isles to gain resolution.
• Ensure all Cash reconciliations and control reporting activity are completed and performed in accordance with documented procedures.
• Provide relief support and other duties as assigned on all functions performed within the team and across the department.
• Ensure proper escalation of issues/risks to management.
• Other duties as assigned by management.

Cash Reconciliation

• Perform daily cash reconciliation and reporting on Nostro and Custodian cash accounts and internal suspense accounts.
• Raise payment investigations, case resolution and escalation as required.
• Ensure all discrepancies are investigated, raised to and rectified by relevant teams/departments.
• Tasks will be performed for multiple Wealth Management legal companies.

Securities Reconciliation

• Perform daily/monthly securities Transactional/Positional reconciliation of sub-Custodians and Mutual Funds.
• Upload any manually received statements.
• Ensure all discrepancies are investigated, raised to and rectified by relevant teams/departments.

What do you need to succeed?

Must-have

• Fast learner for new processing tasks assigned.
• Be able to work with minimal supervision.
• Adherence to procedures and control processes.
• Ability to complete ad‑hoc tasks and project deliverables by deadlines and achieve performance targets set.
• Strong working knowledge in MS Outlook / MS Word / MS Excel.
• Strong working knowledge in International Payments and Investigations.

Nice-to-have

• Diploma / Degree in Business, Finance or related discipline preferred.
• Self‑motivated and able to work under pressure in a dynamic and fast paced environment.
• Minimum 2 years of working experience within a Private Bank or Wealth Management environment.
• Good inter‑personal and communication skills (written and verbal).
• Preferably with knowledge of Intellisuite reconciliation tools.

What’s in it for you?

• A comprehensive Total Rewards Program including performance‑based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world‑class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Additional Job Details

Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE: PUTRAJAYA City: Putrajaya Country: Malaysia
Work hours/week: 40
Employment Type: Full time
Platform: WEALTH MANAGEMENT
Job Type: Contract (Fixed Term)
Pay Type: Salaried
Posted Date: 2026-01-06
Application Deadline: Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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