Administrative & Operations Coordinator

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment company based in Kuala Lumpur seeks a candidate for an operational support role. The position involves coordinating with bankers, handling documentation, and supporting recruitment tasks. The ideal applicant has 1 to 3 years of experience in administrative roles and is fluent in both English and Mandarin. Join a supportive team with opportunities for direct exposure to business operations and streamlined workflows.

Benefits

Clear scope and structured workflow

Direct exposure to bankers

Supportive team environment

Qualifications

• 1-3 years of experience in administrative, operations, or coordination roles.
• Comfortable communicating in both English and Mandarin, spoken and written.
• Organised, detail-oriented, and capable of independent follow-up.

Responsibilities

• Coordinate with bankers on customer case status and eligibility.
• Assist in recruitment tasks including job postings and candidate communication.
• Prepare and maintain internal listings and administrative documents.

Skills

Organisational skills

Detail-oriented

Communication in English

Communication in Mandarin

Ability to follow up independently

Tools

WhatsApp

Email

Job description

This role provides operational and administrative support by coordinating between bankers, internal teams, and management. The focus is on follow‑up, documentation handling, and internal coordination to ensure smooth daily operations.

Key Responsibilities

• Banker & Case Coordination
  • Coordinate and follow up with bankers on customers’ case status and eligibility.
  • Request required documents or information from internal team leaders via WhatsApp groups.
  • Consolidate and submit documents and responses to bankers in an organised and timely manner.
  • Escalate important matters to management for decision‑making when required.
• Recruitment Support (Ad‑hoc)
  • Assist in recruitment‑related tasks when required, including posting job advertisements on platforms such as Xiaohongshu.
  • Support basic coordination for interviews and candidate communication.
• Internal Listings, Agreements & Admin Support
  • Prepare and maintain internal listings for staff reference.
  • Assist in preparing agreements using provided templates and follow up on signing and documentation.
  • Assist in purchasing customers’ CTOS reports and maintaining proper records.

Job Requirements

• Minimum 1–3 years of administrative, operations, or coordination experience.
• Comfortable communicating in English & Mandarin (spoken and written).
• Organised, detail‑oriented, and able to follow up independently.
• Familiar with WhatsApp, e‑mail, and basic documentation handling.
• Able to prioritise tasks and elevate issues appropriately.

Why Join Us

• Clear scope and structured workflow.
• Direct exposure to bankers and business operations.
• Supportive team environment with clear escalation lines.