Account Manager (Sales) - Mandarin Speaker

SBS Group Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading advertising firm in Kuala Lumpur is seeking an Account Manager to drive revenue growth by promoting various advertising solutions. The ideal candidate will excel in building client relationships, understanding their objectives, and ensuring satisfaction. The role requires strong communication and problem-solving skills, along with a diploma or degree in a relevant field and 1–3 years of experience in advertising or related sectors. Own transport is necessary.

Qualifications

• Minimum 1–3 years of experience in printing, advertising, social media sales, billboard, or related field.
• Proven ability to meet sales targets and manage client accounts effectively.
• Able to work independently and as part of a team.

Responsibilities

• Actively prospect and engage SME business owners to promote advertising solutions.
• Build and maintain long-term relationships with clients for repeat business.
• Update CRM/sales sheets daily for accurate tracking of leads.

Skills

Communication skills

Presentation skills

Negotiation skills

Creative thinking

Problem-solving

Education

Diploma or Bachelor’s Degree in Marketing, Business, Mass Communication, or related field

Job description

Position Overview

The Account Manager plays a key role in driving revenue growth by introducing and closing sales for the company’s Out-of-Home (OOH), Digital Media, Events, and Indoor Advertising products. This role focuses on building strong client relationships, identifying new business opportunities, and ensuring client satisfaction through effective communication and solution-oriented selling. The ideal candidate is proactive, results-driven, and passionate about helping businesses enhance their brand visibility through impactful media solutions.

Key Responsibilities

Sales & Business Development

• Actively prospect, meet, and engage SME business owners to promote SBS’s advertising solutions.
• Introduce and present OOH, digital, and event advertising opportunities tailored to client needs.
• Follow up and close leads generated from marketing campaigns or personal networking.
• Achieve personal monthly sales targets of RM50,000–RM80,000.

Client Relationship Management

• Build and maintain long-term relationships with clients to ensure repeat business and referrals.
• Understand client objectives and propose effective advertising strategies and packages.
• Provide timely after-sales support and ensure client satisfaction.

Sales Operations & Reporting

• Update CRM/sales sheets daily to ensure accurate tracking of leads, pipelines, and performance.
• Prepare and submit regular sales reports to the Team Leader.
• Monitor market trends and competitor activities to identify new opportunities.

Collaboration & Team Support

• Work closely with the marketing team to align sales strategies with promotional campaigns.
• Collaborate with internal departments to ensure smooth execution of advertising projects.
• Contribute ideas and feedback to improve sales processes and client experience.

Qualifications & Experience

• Diploma or Bachelor’s Degree in Marketing, Business, Mass Communication, or related field.
• Minimum 1–3 years of experience in printing, advertising, social media sales, billboard, or related field.
• Excellent communication, presentation, and negotiation skills.
• Strong creative thinking and problem-solving abilities.
• Proven ability to meet sales targets and manage client accounts effectively.
• Able to work independently and as part of a team.
• Own transport is required.