ACCOUNT EXECUTIVE

Brand-New Bannershop Sdn Bhd; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A customer service-focused company in Penang is seeking an individual for administrative support roles. The candidate will manage sales transaction invoices, guide junior staff, and handle customer correspondence. Proficiency in English, Bahasa Malaysia, and preferably Mandarin is essential. Knowledge of SQL accounting software and e-invoicing is required. This role is ideal for proactive individuals able to work independently and attractively supports a dynamic sales environment.

Qualifications

• Possess own transport.
• Independent at work.
• Ability to read and write in English and Bahasa Malaysia.

Responsibilities

• Issue sales transaction invoices and fulfill customer’s billing requirements.
• Guide juniors in their day-to-day tasks.
• Coordinate with stakeholders to resolve issues.

Skills

Sales transaction processing

Bilingual (English and Bahasa Malaysia)

Mandarin speaking

Knowledge of SQL accounting software

E-invoicing knowledge

Problem-solving

Education

Diploma or Degree

Tools

SQL accounting software

Job description

Responsibilities

Issue sales transaction invoices and fulfil customer’s billing requirements.

Issue cash sales for walk in customer and check payment.

Guide junior in their day-to-day task.

Executing administrative tasks such as emailing, printing, filing, and running errands.

Handling correspondence with clients for transaction details.

Direct feedback from customers to relevant departments.

Coordinate and work with internal stakeholder(s) to resolve daily issues and provide solutions.

Supporting the sales department with other administrative tasks, if requested.

Updating customer payment.

Reconciling daily e-wallet statement.

Chasing outstanding invoices.

Qualifications

Possess own transport.

Diploma/ Degree qualification will be prioritized.

Able to read & write in English and Bahasa Malaysia.

Preferable able to speak in Mandarin and able to read in Chinese.

SQL accounting software knowledge is required.

E-invoicing & SST knowledge is required.

Independent at work.

Additional

We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers.