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Descripción de la vacante
A financial services company is seeking a Lock Desk Specialist to manage mortgage rate lock requests and ensure accuracy in a fast-paced environment. This role involves updating loan pricing, tracking expirations, and maintaining communication with internal teams. Candidates should have mortgage industry experience and excellent organizational skills. This position offers competitive benefits and a remote work opportunity while adhering to Mexican labor laws.
Servicios
Competitive salary
Remote work opportunity
Mexican labor law benefits
Work with a U.S.-based team
Formación
Previous mortgage industry experience preferred (Lock Desk, LOA, Processor, or similar).
Strong attention to detail and accuracy.
Ability to work under tight deadlines and quick turnaround times.
Excellent organizational and time management skills.
Strong English communication skills (B2+ or higher).
Proactive and solution-oriented mindset.
Responsabilidades
Manage and process mortgage rate lock requests.
Update and monitor loan pricing and rate changes.
Track and manage lock expirations.
Ensure accuracy and compliance in all activities.
Support the Lock Desk Manager with operations.
Maintain clear communication with internal teams.
Conocimientos
Attention to detail
Time management
Communication (English)
Organizational skills
Descripción del empleo
We are seeking a dedicated Lock Desk Specialist to join our dynamic team. This role plays a pivotal part in ensuring the smooth processing of mortgage rate lock requests in a fast-paced environment.
Responsibilities
Manage and process mortgage rate lock requests
Update and monitor loan pricing and rate changes
Track and manage lock expirations within the pipeline
Ensure accuracy and compliance in all lock-related activities
Support the Lock Desk Manager with daily operations and projects
Maintain clear communication with internal teams to meet deadlines
Ensure timely execution to meet customer and operational expectations
Join us if you are looking for a role that combines challenge and opportunity in the mortgage industry!
Work Schedule: Mon - Friday : Between 8:00 AM to 6:00 PM PST
Time Zone: PST (Pacific Standard Time)
Compensation & Benefits
Competitive salary (based on experience)
Remote work opportunity
Work with a U.S.-based team
Mexican labor Law Benefits
Qualifications
Minimum requirements
Previous mortgage industry experience preferred (Lock Desk, LOA, Processor, or similar)
Strong attention to detail and accuracy
Ability to work under tight deadlines and quick turnaround times
Excellent organizational and time management skills
Strong English communication skills (B2+ or higher)
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.