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Head Of Smb - Remote Work
Zusammenfassung
A leading tech company is seeking a Head of SMB Accounts to lead and manage a team of Account Managers in a fully remote position. The successful candidate will ensure high client satisfaction, develop growth strategies, and own the health of the SMB portfolio. Candidates should have over 7 years of experience in Account Management within the tech or outsourcing sectors and must possess advanced English skills. This role offers excellent compensation and flexible working hours.
Leistungen
Qualifikationen
- 7+ years of experience in Account Management or Delivery.
- 7+ years of experience in the tech / outsourcing sector.
- Experience managing a team and high retention.
Aufgaben
- Lead and manage a team of Account Managers.
- Own the overall health of the SMB portfolio.
- Identify accounts with growth potential.
Kenntnisse
Join to apply for the Head of SMB - Remote Work role at BairesDevGet AI-powered advice on this job and more exclusive features.At BairesDev® we've been leading the way in technology projects for over 15 years.
We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
- M revenue portfolio across approximately
- accounts and 300 active HC.
The Head of SMB Accounts leads the strategy and execution for a $ M revenue portfolio across approximately accounts and 300 active HC.
- Lead and manage a team of Account Managers.
- Own the overall health and performance of the SMB portfolio, ensuring high retention, client satisfaction, and margin protection.
- Identify accounts with growth potential and develop tailored engagement strategies to unlock expansion opportunities.
- Design, improve, and institutionalize playbooks and operating models for SMB account management.
- Build a deep understanding of client organizations, technology roadmaps, and long-term needs to position BairesDev as a strategic partner.
- Act as the primary escalation point for client issues, ensuring rapid resolution and internal accountability.
- 7+ years of experience in Account Management or Delivery.
- 7+ years of experience in the tech / outsourcing sector.
- Experience managing a team.
- US Visa or EU Passport.
- Availability to travel up to 20% of the time.
- Advanced level of English.
100% remote work (from anywhere). Excellent compensation in USD or your local currency if preferred. Hardware and software setup for you to work from home. Flexible hours : create your own schedule. Paid parental leaves, vacations, and national holidays. Innovative and multicultural work environment : collaborate and learn from the global Top 1% of talent. Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities. Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesIT Services and IT ConsultingApply now and become part of a global team where your unique talents can truly thrive!
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