Jobs in Hermosillo, Mexico
Senior Technician / Server Administrator - Remote from Mexico or the Philippines
Near Shore Cyber
Remote Open Source Community Architect
Canonical
Outbound Sales Development Representative (Dutch)
Deepstreamtech
Community Engineer (multiple roles and seniority levels)
Canonical
Remote PR Account Manager: Global Campaigns & Media
Theogames
Discover more opportunities than anywhere else. Find more jobs nowPublic Relations Account Manager
Theogames
Remote BDR for Facility & Commercial Services (Commissions)
Agent
Sales Developement Representative
Agent
Connect with headhunters to apply for similar jobsRemote Operations Specialist for Growing Startups
HireLATAM
Remote Operations Assistant
HireLATAM
Remote Executive Assistant to Founder — AI-Driven Operations
FreedUp
Remote Executive Assistant, Operations & AI Automation (LATAM)
FreedUp
Remote-First Strategic Finance Leader (SaaS)
Improvado
Maquila por pieza o destajo
M &Service man S.A de C.V
Senior Software Engineer - Remote Platform Architect
Oportun
Senior Software Engineer (R13679)
Oportun
Remote B2B Growth Marketing Manager — HubSpot Expert
Bluelight Consulting
Immigration Case Manager for Agribusiness Visas
Seso Inc.,
B2B Growth Marketing Manager (Paid Media & HubSpot)
Bluelight Consulting
Global Delivery Director (Remote) - Agile Leadership
Bairesdev Llc
Senior Power BI & Embedded Analytics Lead
Goods & Services
Senior Power BI Application Developer
Goods & Services
Senior Technician / Server Administrator - Remote from Mexico or the Philippines
Job summary
A Managed Service Provider is seeking a Senior Technician / Server Administrator to support Windows Server-based accounting applications. In this remote role, you'll administer server environments, troubleshoot escalated issues, and contribute to documentation and cloud migration projects. You will work approximately 30 hours a week, ensuring timely support for U.S. clients. Candidates with prior experience in MSPs or U.S. accounting firms are highly encouraged to apply.
Qualifications
- 5+ years in supporting Windows Server environments, particularly for accounting applications.
- Strong troubleshooting skills for escalated technical issues.
- Experience with Hyper-V and Active Directory.
Responsibilities
- Administer and support Windows Server-based accounting applications.
- Provide advanced troubleshooting for escalated tickets.
- Contribute to Knowledge Base and assist with software upgrades.
Skills
Tools
Our client is a growing Managed Service Provider (MSP) that delivers specialized technical support and consulting services to U.S. accounting firms and professional service organizations. They are seeking an experiencedSenior Technician / Server Administrator with deep expertise supporting Windows Server–based U.S. accounting applications in multi-user environments.
This position will play a critical role in administering complex server-based accounting systems, handling escalated support issues, and ensuring customers receive timely and accurate technical assistance.
Install, update, configure, and support Windows Server–based accounting applications in multi-user environments.
Manage and support the following core applications:
Intuit Lacerte Tax
CCH ProSystem fx Tax
CCH ProSystem fx Engagement (SQL-based)
QuickBooks Database Server Manager for QuickBooks Enterprise & Desktop
Maintain deep familiarity with the drive mapping, permission structures, and database requirements specific to these applications.
Administer and support Windows Server environments (2012, 2022, and 2025) including:
Hyper‑V
Active Directory user and group permissions
LAN workstation connectivity
Provide advanced troubleshooting support for escalated tickets from field technicians and customer support staff.
Communicate effectively with internal teams and customers via:
Email
DeskDay ticketing system
Google Chat
Text
Phone
Google Meet
When ticket volume is low, contribute to Knowledge Base documentation and assist with software upgrade and cloud migration projects.
Availability required Monday–Friday, 8am–5pm EST, when customer operations are active.
Approximately 30 hours per week, with workload fluctuating based on seasonal demand and project activity.
Remote role requiring consistent responsiveness for urgent remote support requests.
Candidates with prior experience working for an MSP or within U.S. accounting firms are strongly encouraged to apply. All qualified applicants will be considered.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.