Specialty Visa Case Manager

Seso Inc.,; A distancia; MXN 1,441,000; Jornada completa

Descripción de la vacante

A leading agribusiness platform is seeking an Immigration Case Manager to manage visa processes for agricultural and non-agricultural workers. The role involves ensuring compliance, preparing documentation, and advocating for clients. Ideal candidates will have robust experience in visa filing, superior communication skills, and a passion for improving the lives of workers in the agricultural sector. This position offers compensation up to $80,000 annually, reflecting personal experience and market factors.

Formación

• 2+ years experience filing and/or overseeing visa petitions.
• Experience in agriculture and/or startup environment preferred.
• Demonstrable interest in agriculture and improving lives of farmers.

Responsabilidades

• Manage a diverse portfolio of visa cases efficiently.
• Collect and prepare documentation for various cases.
• Communicate with State Agencies and USCIS on behalf of clients.

Conocimientos

High-volume TN or H-2B filing experience

Customer-facing experience

Proficiency in the PERM process

Superior communication skills

Ability to navigate complex situations

Herramientas

Electronic case management software

Descripción del empleo

American farmers have made tremendous technology advancements through hardware improvements and investments in precision agriculture. However, when it comes to the back‑office, most farms are decades behind, relying on spreadsheets, filing cabinets, and decades‑old on‑prem software to recruit, manage, and pay their workforce. Seso is addressing this problem by modernizing the back‑office for the farm.

Our mission is to build the premier platform for agribusiness to hire and manage their workforce and improve the lives of agricultural workers. We are addressing American farmers’ biggest pain point—access to qualified labor—through a software‑enabled labor solution that automates the H‑2A visa. Our comprehensive HR platform streamlines and automates the hiring process for farms and seamlessly integrates their efforts across recruitment, onboarding, payroll, and insurance while providing workers access to financial services for the first time.

Seso has raised over $60M from Tier I investors including Index, Founders Fund, and Mary Meeker at Bond, and has been recognized with awards including Forbes Rising Stars and Andreessen Horowitz’s American Dynamism 50.

About the Role

Seso’s mission is all about helping everyone thrive. Not only are we helping our farms get the labor that they need to survive and thrive in the modern world, but also helping farmworkers come here legally with non‑immigrant and immigrant visas and support their families with dignity. In addition to a variety of visas in the agricultural sector, we assist non‑agricultural employers in other blue‑collar sectors navigate the H‑2B process as well.

We are seeking an experienced Immigration Case Manager to join our dynamic Specialty Visa team, focused on providing exceptional support for both immigrant and non‑immigrant employment‑based visa cases. In this critical role, you will manage a diverse portfolio of existing and newly initiated cases across H‑2B, TN, L‑1, and PERM labor certifications, ensuring that all are handled efficiently and in compliance with current immigration policies and procedures. Your expertise will be instrumental in guiding team members and internal clients through the complexities of immigration inquiries and processes.

Responsibilities

• Specialty Visa Case Manager
  • Chief communicator and point of contact for client throughout the process for TN, H‑2B, L‑1, PERM and other immigration cases.
  • Collect and prepare all necessary documentation for TN, H‑2B, L‑1, PERM and other immigration cases with strict deadlines.
  • Ensure that TN, H‑2B, L‑1, PERM and other immigration cases are submitted free of mistakes and include all essential information required to meet the regulations.
  • Communicate on behalf of clients with State Workforce Agencies, the Department of Labor, the State Department, and the United States Citizenship and Immigration Services.
  • Collaborate with internal and external immigration attorneys on complex cases.
  • Maintain accurate, complete, and confidential case files on Seso’s proprietary platform.
• Communicate complex concepts and priorities clearly to both customers that have had extensive experience with visa programs and those that are learning.
• Utilize your deep knowledge and experience to build up other team members.
• Actively listen to our clients to understand their unique challenges, and advise them on compliance.
• Customer Advocate
  • Advocate for process and product improvements that solve customer pain points.
  • Identify process improvement opportunities so the company can build systems, tech and automation around it.

Skillset

• High‑volume TN or H‑2B filing experience highly preferred.
• 2+ years experience filing and/or overseeing the filing of TN, H‑2A, H‑2B, H‑1B, EB‑3, L‑1, O‑1, PERM or similar employment‑based immigration or non‑immigration visa petitions preferred.
• 2+ years of experience in customer‑facing roles, with a steady progression toward managing relationships with customer accounts; experience in agriculture and/or a startup environment preferred.
• Proficient in the PERM process, with experience in conducting and documenting labor market tests preferred.
• A proven track record of success in process management and demonstrated technical aptitude.
• Experience working independently, as well as collaboratively in a fast‑paced, high‑intensity environment with professionalism, humor, grace and grit.
• Superior communications skills (presentation, written, & verbal) in order to communicate effectively and proactively with clients, team members, and the broader organization.
• Experience motivating and mentoring other team members.
• Experience using electronic case management software.
• Ruthlessly organized with the ability to prioritize, delegate, multi‑task, and execute with tight, strict deadlines.
• Ability to independently navigate complex and emotional situations in a professional manner.
• Demonstrable interest in agriculture and passionate about improving the lives of farmers and farmworkers.

Compensation: Up to $80,000 annually, however we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job related skills and experience for accuracy. These considerations can cause your compensation to vary and will also be dependent on your location.

Diversity is more than a commitment at Seso; it is the foundation of what we do. We pride ourselves on building the premier platform that serves agribusiness and improves the lives of agricultural workers. We believe in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin and all the other fascinating characteristics that make us all feel welcome.

As set forth in Seso Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.